Dates are confusing

Why do the posts in the forums say "posted yesterday" or "posted today" instead of giving the date? The date would be better because I just saw a post in the NOD32 forum which says posted Yesterday, 02:27 AM
Then under that my reply from a few minutes ago which says
Today, 01:43 PM

The problem here is that that the post labeled "yesterday, 02:27AM" was posted today at 2:27AM not yesterday!! I almost missed this post and it was important because it was a reply to me from a Eset moderator about something I was concerned about. I almost missed the post because nothing was bolded when I came here today after having closed my browser around 3:30AM. I have to live with this inconsistent way of not bolding threads I haven't read and I can't also live with the dates on the posts being incorrect because the only way I can tell if I have read something here or not is to look at the date as bolded simply doesn't work if I was here earlier and could not read the posts then but had to wait until later.

I noticed around 3AM today that there were a number of new posts in the NOD32 forum but I didn't read them as I had spent my time writing two long PM's here and it was late and so I retired. Twelve hours later, same day, I see those posts and they all say "yesterday" but they were all posted after 12AM June 24 so they should say posted today! Better yet just put the actual date on them instead of "yesterday" and "today".

 

Hi Mele,

By any chance, have you checked your User CP to double-check that you've got "displayed" time adjusted to your local time?

I'm in Eastern time, so it happens that my local time and "board time" are the same without adjustment (other than allowing for Daylight time). And for me, the change from "today" to "yesterday" correctly occurs at midnight.

Admittedly it threw me a little the first time I posted something just before midnight, went to look at another topic, and came back to find that my posting was "yesterday". But you can get used to that.

Best,
Mike

 

Yes, I can see now that I am wrong, but that makes this even worse! That means that the problem that I struggle with here ever since the switch to this new software, made me miss an important post. This is just another reason, a very important one, that I will be giving Eset when I ask them (as others already have recently) to move the NOD32 forum in house and close it to non registered NOD32 users.

I come here at least twice a day, sometimes several times more than that, and this non bolding of threads I have not yet read, particularly ones I have posted in, has proven to be a major headache for me. I have tried everything I can think of to work around the problem but this incident just shows that the ways I am trying to cope aren't working. I don't want to be missing important posts about my av, of all things, especially when the posts are directed specifically at me. Eset communicates erratically by email (sometimes great, fast responses and sometimes never any response) so I can't rely on that method. I don't suppose you have any more suggestions of how to cope with this software? Your old software was a million times better than this and it wasn't all that great, but I'd take it any day over this.

 

Mele,

I use email notification on all posts that I make here. That way, I never miss a post. If I don't want to follow a thread anymore, I can easily turn off the email notices.

There may be other thread subscription options that I have never bothered to investigate.

 

This comment is off-topic, but having a registered-users only forum locks out those that may want to purchase a particular software item, or are running a trial version.

 

Thank you both for your suggestions. I seldom use email these days and I don't want 50 or 60 notices sitting in my email box and almost all of the notices will be outdated as I will have been here several times and read most of the threads before I would see those notices. I have tried that sort of thing in the past and even presently have it for Computer Cops. There I post just in the Proxo forums and they are not at all lively like the NOD32 forum here. Even so, the email notifications have never been of use as I have almost always seen the new post before I ever see the email and it is just one more email to delete.

This might have been useful several years ago before all the email spam and being forced to use plain text only so there is no fun anymore in email. Back then, I kept OE open all the time. So, I would have seen a new email coming in. Now, I open my email at the most once a day unless I know I am getting an email I need such as a reset password, etc. I use Private Messaging instead of email. So do my friends. But here you can't keep enough messages to do that often like I can at dslr where I have thousands of saved Personal Messages.

Some sites, will notify you via Personal Message and that would nice.

 

Well KAV has a closed a forum. I'm trialling KAV currently and I can't get in the forum which is how I think it should be. Symantec requires you to be a registered user to access their on line tech support and some AV vendors have no forum support such as Trend Micro. They have the best support as it is free phone support. Usually if you are trialling a AV you don't get help from the vendor even if their forum is open to anyone. I posted a long bunch of questions and concerns in the unofficial KAV forum and have been totally ignored by the KAV employees that come to that forum. I would have been better off asking at dslr. The users who responded were all fellow dslr folks anyhow. Or, I should have asked here. I just saw several really eye opening threads on KAV here from which I learned a lot.

The idea of having closed tech support is so that it is strictly tech support. Thus the NOD32 forum would not have threads such as "should I purchase NOD32 or KAV", polls, flame threads like the Kobra one, etc. Threads like that don't belong in a tech support forum. 50% or more of the threads in the NOD32 forum don't belong there. They are not strictly requests for tech support. A tech support forum should be the user asks a specific question/asks for help and a technician answers. Other users may or may not be allowed to post to the question/answer. This is far more efficient and mostly does away with flames, OT posts, etc. A companion forum can be established where anyone can post and discuss anything related to the AV and the vendor.

 

Mele,

You have valid points in your response. However, I receive better help from my peers, not tech support. By asking a question in a forum that is open to all, I get many inputs, not a "canned response" from tech support.