Discussion in 'ESET NOD32 Antivirus v4 Beta Forum' started by Zardoc, Feb 17, 2009.
Please check database. it won't update.
Please make sure you are using the embedded username and password and not one from a license you own.
I put commercial UserName & Password ...
Can I change, or must delete an install ?
Change to embeded user and pass:
Clear the update cache and try to update, it should work without forcing you to uninstall/reinstall
I also can't update.
I'm using both username and password, given for the beta period.
I did manage to update, this morning, one of my systems, also running the RC version.
In this one, I can't. It keeps thinking and thinking, but won't update.
I see that the process ekrn.exe contacts with my DNS servers, so, it communicates.
I already checked the HOSTS file, just in case. It's clean. It would stupid, actually, considered I updated it last night, and since then, no longer reconnected to the Internet since then, and the HOSTS file in the other system is the same.
I also don't see the communication being blocked anywhere.
I'll try later, again, and see if it updates.
Edit: It was my firewall blocking. No idea why, though.
I used the login that came with mine etc and it said it wouldn't update. I had to manually click "update now" for it to update for some reason.
Separate names with a comma.