database error

Discussion in 'SpywareBlaster & Other Forum' started by tereska, Mar 23, 2005.

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  1. tereska

    tereska Registered Member

    Joined:
    Mar 23, 2005
    Posts:
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    Everytime I try to download latest protection updates I get the "database error" message. I've just downloaded SpywareBlaster 3.3 and I used to have no such problems with the older version. Please, help.
     
  2. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Hi tereska, and welcome to the forum.

    Could you try the suggested workaround in the link below:

    https://www.wilderssecurity.com/showthread.php?t=71396

    Please let us know if that fixes it.

    Also, since this is affecting only a few users, you could provide the following information which will help Javacool narrow down the problem:

    1. Version of Windows
    2. Anti-virus software installed
    3. Firewall installed
    4. Other security programs installed such as anti-spyware.
    5. Ad-blocking/filtering programs you have installed.
    6. Any other information that you think might be helpful.

    Regards,

    snap
     
  3. tereska

    tereska Registered Member

    Joined:
    Mar 23, 2005
    Posts:
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    Thanx a lot!

    Now it works. Regarding your questions, I use Windows XP and Mozilla Firefox, no other anti-spyware/virus software installed.

    Once again, thank you.
     
  4. snapdragin

    snapdragin Administrator

    Joined:
    Feb 16, 2002
    Posts:
    8,415
    Location:
    Southern Ont., Canada
    Glad to see you got it working, tereska. And thank you very much for posting back to let us know. :D

    Regards,

    snap
     
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