Customer services firm Atento hit by cyberattack

guest · Oct 20, 2021

Customer services firm Atento hit by cyberattack
October 19, 2021
https://www.zdnet.com/article/customer-services-firm-atento-hit-by-cyberattack/

Business process outsourcing (BPO) and customer relationship management multinational Atento has been hit by a cyberattack, with the greatest impact seen in Brazil, its largest operation in Latin America.

The Madrid-headquartered firm informed its customers on Sunday (17) about the attack against its systems in Brazil, which caused an interruption of service as the company sought to contain and evaluate the extent of the threat, according to local news website Neofeed.
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Contacted by ZDNet, the company was working on an official press statement relating to the matter, which had not been published at the time of writing.
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