Customer Satisfaction Survey-- free 2 months subscription extension

Discussion in 'NOD32 version 2 Forum' started by rgibsons2005, Jan 3, 2006.

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  1. Blackspear

    Blackspear Global Moderator

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    Yes, and I would ask this member to cease and desist from using these two words and any other religious words which would have significance to other members of the board.

    Blackspear.
     
    Last edited: Jan 27, 2006
  2. manOFpeace

    manOFpeace Registered Member

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    I have searched for this link a couple of times, could anyone give me directions please? :'(
     
  3. Upasaka

    Upasaka Guest


    If you mean the link to the survey it was removed as the survey finished.
     
  4. Upasaka

    Upasaka Guest


    Did as Bandicoot suggested and he has sorted out the problem with this for me:D .

    Thank you for your help and time;)
     
  5. Brian N

    Brian N Registered Member

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    Hm.. So what if you purchased a license from a reseller who types in his own email, what to do then?
     
  6. rothko

    rothko Registered Member

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    completing the survey twice (for the 2 licenses i have on different pcs) didnt work either....worth a go though
     
  7. Upasaka

    Upasaka Guest


    Shoot the reseller?? :D

    My licences are from a reseller,the problem was that somewhere along the line my change of ISP and email wasn't picked up.

    My reseller, Aspect Systems records all licences against the customers user number and email.
     
  8. Bandicoot

    Bandicoot Eset Staff

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    The thing is, some reseller's/distributor's keep their own database of clients. On the Eset database we see the reseller's/distributor's email address, not the end user's.

    Thanks to everybody for forwarding your Usernames to me. I've checked your licenses and forwarded all details on to our customer service department. Please be patient as they are verifying everybody against the survey list and extending the licenses as necessary.

    Cheers,
    Bandicoot.
     
  9. Brian N

    Brian N Registered Member

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    Oh well, it's only 2 months :) I'll live
     
  10. DonKid

    DonKid Registered Member

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    Thanks Bandicoot.

    Hope I can get mine.
     
  11. PatG

    PatG Registered Member

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    DITTO! PM sent today...
     
  12. rgibsons2005

    rgibsons2005 Registered Member

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    Thank you all for the heads up! I think the person who posted "girls" should have said "ladies." It's more polite and respectful. oh sorry, about the "religious phrases." It's like a habit for me. I say it often in a public school setting to emphasize some elementary points that the students should already know. It's VERY frustrating being an instructor. That's why I'm looking elsewhere and once I find another job, I'm going to ditch them. Too bad, so sad! I don't have the patience to deal with them anymore.
     
  13. looz

    looz Registered Member

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    Thanks Bandicoot got the email today I am over the moon keep up the good work.:thumb:
    Looz :D
     
  14. Joliet Jake

    Joliet Jake Registered Member

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    Right, since there have been some small problems with some people, how's about starting the survey over again??
    Mumbles to himself...nothin' to do with the fact that I missed the boat. ;)
     
  15. AshG

    AshG Registered Member

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    Yeah, what is a 5150?

    And in my quote that the 5150guy quoted, I wasn't angry with Eset at all, just my school. We have a mismanaged proxy, an off-site content filter, and an in-network content filter. All of these together make one totally poor internet experience.

    At least NOD32 can download dets, that's all that matters.
     
  16. Webby

    Webby Registered Member

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    Thanks Bandicoot,

    I received an email this morning confirming an extra 2 months has ben added to my licence :-*

    Cheers Webby
     
  17. Blackspear

    Blackspear Global Moderator

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    Well I'm STILL waiting on my 2 year extension, I did fill out the survey 12 times :eek: ;) :D
     
  18. DonKid

    DonKid Registered Member

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    Well, it's not fair, is it ? :D
    Maybe a 2 years penalty.....:D :D :D
    I didn't get anything yet...:D
     
  19. Firecat

    Firecat Registered Member

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    Thanks Bandicoot :)

    I have recieved the email informing me of the 2 month license extension. :)
     
  20. PatG

    PatG Registered Member

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    How long did ya have to wait after sending PM?
     
  21. Firecat

    Firecat Registered Member

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    I had to wait about 6 days. :)
     
  22. Brian N

    Brian N Registered Member

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    That's not so bad. I've seen worse, trust me :)
     
  23. manOFpeace

    manOFpeace Registered Member

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    I can rest now! :isay:
     
  24. Marcelo

    Marcelo Registered Member

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    Rio de Janeiro, Brazil.
    Well I got my extended license just two days after PM. Outstanding service I should say.:D
     
  25. JVM

    JVM Registered Member

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    Dec 24, 2005
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    Outstanding for you but not so outstanding for me. I am waiting since 1-26 and still no e-mail. I tried calling and it seems like there is a quick switch to a recording that says leave a message because they are busy. Well, I left a message and no one has called me yet.
     
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