I downloaded another copy of the True Image Corporate Workstation trial, and things look a little better than the last trial I ran. However, the product still doesn't work. I have the agent set up on a machine named BUBBLES. On BURNER, I try to run the manager. First, I have the manager connect to BUBBLES. Once connected, I click on "Create Image". Then, I select drive D: on BUBBLES, and only drive D:. When prompted for a file name in the "Image Archive Creation" step, I type "\\bubbles\C$\image_D" so that the image file will be written to the C drive on Bubbles, in a file called IMAGE_D.TIB. I have rights to this share and directory, and have no problem creating a file from the command prompt. I ask to create a full backup image. I select "Automatic" for "Image Archive Splitting", and "Normal" for compression. I don't use a password and don't enter any comments. On the confirmation page, I just press "Proceed". Then, the manager crashes. I attached to the crashed process with Visual C++, and I see this call stack on the crashed thread: > 020801b9() TrueImageRemoteConsole.exe!004556e1() TrueImageRemoteConsole.exe!004271ac() TrueImageRemoteConsole.exe!00631576() TrueImageRemoteConsole.exe!00631576() TrueImageRemoteConsole.exe!00403286() TrueImageRemoteConsole.exe!0040343d() TrueImageRemoteConsole.exe!004e61cc() TrueImageRemoteConsole.exe!00631617() kernel32.dll!7c80b50b() kernel32.dll!7c8399f3() When I tried again, I was surprised to be connected to an imaging job that was already running. I watched it complete, then crashed again with the same stack. According to the about box, I'm using "Acrons True Image Management Console Trial Version 8.0 (build 945)"