Ever since I downloaded and installed v4 it seems to have drastically slowed my Vista Premium 32 bit down, much to my irritation and dismay. I have IE8 and FF3.0.9 for my 2 browsers and they both crash frequently now. I don't recall this problem at all with v3 so I am wondering if all this has to do with ESET v4. I went to the Know. Base and read quite a bit. The closest thing that addressed my problem concerning v4 had to do with slowness and suggested some steps. Well, when I went to do them, I did not have the items\options listed under the headings that they said to make the changes to. Go figure. My luck for you. Just now, I used IE8 to log into ESET to download v4.0.424.0 and keep it on my desktop, nearby and handy even though I'm told it's Beta. I hope not. Anyway, once I opened my browser and went to ESET's download page, the browser stopped working and closed. So I opened it again to my homepage and several others - one at a time, not all at once, and it was fine. I went back to the ESET page, crashed again. So, I have several questions that I truly need answered quickly. These constant crashes are going to cause my computer to "crash" too and die. I'm beside myself here, lol. Obviously I have a MAJOR problem and I badly need help. 1a) Could I be right in thinking v.4.0.417.0 (every single setting is "default" btw) is my problem? b) Are there any changes I could make to repair\fix this problem? 2) Would upgrading to v4.0.424.0 benefit me; does it address my kind of problems? 3) I wish to run a hijackthis log and have it eyeballed by a reputable, skilled analyst. Maybe I have some kind of conflicts going on or a Trojan\Malware that slipped by ESET Smart Security - heaven forbid. Perish that thought! My question is: Is this necessary from what I've laid out (or can a few simple changes in my ESET fix things - I hope) and if it is, where are the top 3 -5 places to go and actually get replies? I have submitted hjt logs several times over the years and never once received a reply and that is the only reason I bring it up here in this forum, so I apologize in advance for it. I may need it but I doubt it, rather, I really hope not. Thanks in advance!