Corrupted archives

Discussion in 'Acronis True Image Product Line' started by random110, Jun 13, 2007.

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  1. random110

    random110 Registered Member

    Joined:
    May 16, 2007
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    We have been using True Image Personal to backup a number of Laptops, some of these images are corrupted and we are not able to recover data, is there any method of repairing these archives, we have tried mounting them and receive an error that they are corrupted.
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Location:
    California
    What version and build of TI are you using?

    Where are the images stored? Internal drive, USB drive, DVD?

    Are they partition/drive images?
    Full only or full and incremental/differential?

    If they are on an external device/media, sometimes it will work to copy the image to an internal device.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello random110,

    Thank you for choosing Acronis Disk Backup Software.

    Please notice that it is possible that the archive is being declared corrupt because of faulty data transfers. Please run a memory diagnostics such a Memtest86+ available free from www.memtest.org for a several hours. There should be no errors reported. Please also run Windows chkdsk utility with parameter "/r" on the hard drive the archive is stored at.
    If there are no errors with memory/hard drive reported, please try copying/moving the archive to another location, and validating it again. Please also try using Acronis Bootable Rescue Media to validate the archive.

    Notice that in most cases corrupted disk/partition images can be mounted and most of data recovered. Please see the respective User's Guide for details.

    Thank you.
    --
    Marat Setdikov
     
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