Hi there, This must be some kind of bug in the software. 1) Purchased and Downloaded Acronis True Image Workstation 9.1 build 3,832 and Universal Restore from the website. Made sure all previous Acronis trial versions were uninstalled. Manually removed residual Acronis directories at program files/acronis and program files/common files/acronis and documents and settings/all users/application data/acronis. Rebooted and installed the full purchased version along with universal restore 2) Connected USB Hard Drive. 3) Did a "entire disk contents including partitions" backup from my local internal SATA drive to my external USB drive from Acronis running on Windows XP Pro SP2 with all latest updates all running on the internal SATA drive. 4) Attempted to restore a particular folder in the above backup to a new location on local internal SATA hard drive 5) Multiple file errors. "E0004000D: Failed to restore file or folder 'filename.xxx'. This file is corrupt." I just kept hitting ignore until it was done. Most files seemed to restore ok but the same ones consistently did not. Trying to restore other folders to new locations produced errors as well. This was all done from Acronis installed on Windows running from the local internal SATA drive. This occured on multiple attempts after doing an image backup. I enabled image verify and verification was always successful. Mapping the image to a drive letter in Acronis and copying over the folders in question within windows works fine. The files that failed all used multiple words with spaces in between so maybe it has something to do with that? Ie. "file name 1.xxx", "file name with multiple words.xxx" etc.