Coolsearch cleanup

Discussion in 'adware, spyware & hijack cleaning' started by JCinTexas, Apr 7, 2004.

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  1. JCinTexas

    JCinTexas Guest

    I am trying to clean up the bosses computer. Can someone look at this log and tell me what to clean off? Thanks so much.

    Logfile of HijackThis v1.97.7
    Scan saved at 11:29:18 AM, on 4/7/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\System32\SCardSvr.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\wltrysvc.exe
    C:\WINNT\System32\bcmwltry.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\SYSTEM32\services\services.exe
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Dell\QuickSet\QuickSet.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\WINNT\Plaxo\1.5.2.32\InstallStub.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\Program Files\AOL COMPANION\COMPANION.EXE
    C:\Downloads\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coolsearch.biz
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    F1 - win.ini: run=C:\WINNT\SYSTEM32\services\services.exe
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {5321E378-FFAD-4999-8C62-03CA8155F0B3} - C:\WINNT\system32\services\2.00.00.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [CPortPatch] C:\WINNT\DockQuickInstall\cppch.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [xpsystem] C:\WINNT\SYSTEM32\services\services.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINNT\Plaxo\1.5.2.32\InstallStub.exe -a
    O4 - HKCU\..\Run: [xpsystem] C:\WINNT\SYSTEM32\services\services.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &iSearch The Web - res://C:\WINNT\system32\toolbar.dll/SEARCH.HTML
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {0369528B-3082-11D2-9997-00A0C9B7A242} (PlaceWare Presentation-Upload Control) - http://pwg.ops.placeware.com/etc/pwl/gic/placeware.aud.ieupload/UploadControl.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37931.3282638889
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    JCinTexas, Apr 7, 2004
    #1
  2. JCinTexas

    JCinTexas Guest

    Sorry Folks, I forgot to mention that I ran Ad-Aware before running Hijack This.
     
    JCinTexas, Apr 7, 2004
    #2
  3. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,703
    Location:
    North Carolina, USA
    Hi JCinTexas,

    You have a variant of CoolWebSearch.

    Please download the latest copy of CWShredder and run. Be sure to have ALL other windows and programs closed. Click FIX and follow the instructions given.

    Then reboot and post a new HJT log as other items will likely need to be fixed.

    Regard,
    Kent
     
    puff-m-d, Apr 7, 2004
    #3
  4. JCinTexas

    JCinTexas Guest

    Hey Kent,

    Thanks for doing this. I had to run this as administrator in "Safe Mode" to keep windows from popping open. I hope that is okay.

    I ran CWShredder, it only found a few items to remove. I then ran HijackThis and got the following log.


    Logfile of HijackThis v1.97.7
    Scan saved at 3:21:56 PM, on 4/7/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Downloads\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.seekseek.com/quicksearch.asp?session=DED07A27-8690-44C1-8C1D-6B2D8D662948&version_id=18
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = http://www.yahoo.com
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL
    O2 - BHO: (no name) - {00000762-3965-4A1A-98CE-3D4BF457D4C8} - C:\Program Files\Lycos\Sidesearch\sidesearch13218.dll
    O2 - BHO: (no name) - {000020DD-C72E-4113-AF77-DD56626C6C42} - C:\WINNT\twaintec.dll
    O2 - BHO: (no name) - {01C5BF6C-E699-4CD7-BEA1-786FA05C83AB} - C:\Program Files\SysAI\AproposPlugin.dll
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {0DDBB570-0396-44C9-986A-8F6F61A51C2F} - C:\WINNT\system32\msiefr40.dll
    O2 - BHO: (no name) - {2662BDD7-05D6-408F-B241-FF98FACE6054} - C:\Program Files\Sqwire\u.dll
    O2 - BHO: (no name) - {2CF0B992-5EEB-4143-99C0-5297EF71F443} - (no file)
    O2 - BHO: DefaultSearch.SeekSeek - {5074851C-F67A-488E-A9C9-C244573F4068} - C:\WINNT\ieasst.dll
    O2 - BHO: NavErrRedir Class - {5D60FF48-95BE-4956-B4C6-6BB168A70310} - C:\PROGRA~1\INCRED~1\BHO\INCFIN~1.DLL
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINNT\2_0_1browserhelper2.dll
    O2 - BHO: (no name) - {9C691A33-7DDA-4C2F-BE4C-C176083F35CF} - C:\WINNT\system32\bridge.dll
    O2 - BHO: Url Catcher - {CE31A1F7-3D90-4874-8FBE-A5D97F8BC8F1} - C:\PROGRA~1\BARGAI~1\bin2\apuc.dll
    O2 - BHO: (no name) - {F7F808F0-6F7D-442C-93E3-4A4827C2E4C8} - C:\WINNT\nem214.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O3 - Toolbar: IE Search Bar - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - c:\progra~1\iesearchbar\iesearchbar.dll
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [CPortPatch] C:\WINNT\DockQuickInstall\cppch.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [IST Service] C:\Program Files\ISTsvc\istsvc.exe
    O4 - HKLM\..\Run: [Internet Optimizer] "C:\Program Files\Internet Optimizer\optimize.exe"
    O4 - HKLM\..\Run: [UpdateStats] C:\Program Files\Media\Media\UpdateStats.exe
    O4 - HKLM\..\Run: [IEDriver] C:\WINNT\system32\IEDriver\IEDriver.exe
    O4 - HKLM\..\Run: [{2CF0B992-5EEB-4143-99C0-5297EF71F444}] rundll32.exe C:\WINNT\system32\stlbdist.DLL,DllRunMain
    O4 - HKLM\..\Run: [Dsi] C:\WINNT\system32\dp-k13w13.exe
    O4 - HKLM\..\Run: [RVP] "C:\Program Files\RVP\bpc.exe"
    O4 - HKLM\..\Run: [updater] C:\Program Files\Common files\updater\wupdater.exe
    O4 - HKLM\..\Run: [RunWindowsUpdate] C:\WINNT\uptodate.exe
    O4 - HKLM\..\Run: [WhenUSave] C:\Program Files\Save\Save.exe
    O4 - HKLM\..\Run: [WhenUSearch] C:\PROGRA~1\WHENUS~1\Search.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [36F4SAZ3QJAFKE] C:\WINNT\system32\UtqjgHOh.exe
    O4 - HKLM\..\Run: [Rundll32_7] rundll32.exe C:\WINNT\system32\msiefr40.dll,DllRunServer
    O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [stcloader] C:\WINNT\system32\stcloader.exe
    O4 - HKLM\..\Run: [ClrSchLoader] C:\Program Files\ClearSearch\Loader.exe
    O4 - HKLM\..\Run: [slmss] C:\Program Files\Common Files\slmss\slmss.exe
    O4 - HKLM\..\Run: [RunDLL] rundll32.exe "C:\WINNT\system32\bridge.dll",Load
    O4 - HKLM\..\Run: [msbb] c:\program files\stc\msbb.exe
    O4 - HKLM\..\Run: [Mwsvm] C:\WINNT\mwsvm.exe
    O4 - HKLM\..\Run: [Bargains] C:\Program Files\Bargain Buddy\bin2\bargains.exe
    O4 - HKLM\..\Run: [segvvqxd] C:\WINNT\system32\mrkdjouh.exe
    O4 - HKLM\..\Run: [SQUpdatesChecker] C:\Program Files\Sqwire\uc.exe
    O4 - HKLM\..\Run: [SQConfigChecker] C:\Program Files\Sqwire\cc.exe
    O4 - HKLM\..\Run: [fedox] C:\WINNT\fedox.exe
    O4 - HKCU\..\Run: [Internat.exe] internat.exe
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O9 - Extra button: Sidesearch (HKLM)
    O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {0369528B-3082-11D2-9997-00A0C9B7A242} (PlaceWare Presentation-Upload Control) - http://pwg.ops.placeware.com/etc/pwl/gic/placeware.aud.ieupload/UploadControl.cab
    O16 - DPF: {13197ACE-6851-45C3-A7FF-C281324D5489} - http://www.2nd-thought.com/files/install.exe
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37931.3282638889
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D9EC0A76-03BF-11D4-A509-0090270F86E3} - http://cdn2.adsdk.com/bannerfarm/47309/BundleOuter1132031209.EXE
    O16 - DPF: {EF86873F-04C2-4A95-A373-5703C08EFC7B} (Installer Class) - http://www.xxxtoolbar.com/ist/softwares/v3.0/0006.cab

    Thanks again

    -Johnie
     
    JCinTexas, Apr 7, 2004
    #4
  5. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    You have an almighty amount of runbbish running

    adaware should have got rid of most of it with it configured this way please

    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download

    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R280 07.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
    dvk01, Apr 7, 2004
    #5
  6. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,703
    Location:
    North Carolina, USA
    Hi Johnie,

    You have a lot of problems here.... The best way to go is follow the instructions below.

    First download Ad-Aware and double-click to install.
    Then follow the following steps:

    1.) Start Ad-Aware by double-clicking on its desktop icon.
    2.) Update Ad-aware by using its Globe icon.
    3.) After updating, close all IE windows, then close and restart Ad-aware.
    4.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
    "Unload recognized processes during scanning".
    5.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
    "Automatically mark all objects in result list".
    "Automatically try to unregister objects prior to deletion".
    "XP/2000: Allow unloading explorer to unload shell extensions prior deletion" <-- Check only if you have Windows XP or 2000.
    "Let Windows remove files in use after reboot".
    6.) Press "Scan Now".
    7.) Check option "Use Custom scanning options".
    8.) Check option "Activate In-Depth Scan".
    9.) Press "Select drives\folders to scan".
    10.) Select the active partition which is usually C:
    11.) Press "Next" to let Ad-aware scan your drives...
    12.) If it finds "bad" files and registry keys, press "Next" again.
    13.) All items should be checked. if not right-click in that pane and choose "select all".
    14.) Press "next".
    15.) When it asks to remove all checked items, Press "OK".
    16.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for SpyBot S&D.

    Now download Spybot S&D and install by double-clicking on the downloaded file.
    Then follow the following steps:

    1.) Run Spybot S&D from desktop icon or Start menu.
    2.) Press "Search for updates" button to get list of updates available.
    3.) Press "Download updates" button.
    4.) Close all IE windows, then close and restart Spybot S&D.
    5.) Press "Check for problems" button.
    6.) Have SpyBot remove all it marks in red by pressing "Fix selected problems".
    7.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for CWShredder.

    We will run CWShredder again to be sure nothing was left behind. Please download the latest copy of CWShredder and run by double-clicking the icon of the file you just downloaded.
    Click FIX and follow the instructions given.

    Now reboot your system and post a new HJT log.

    Regards,
    Kent
     
    puff-m-d, Apr 7, 2004
    #6
  7. JCinTexas

    JCinTexas Guest

    Wow, much smaller this time.

    Here is the last HijackThis log:

    Logfile of HijackThis v1.97.7
    Scan saved at 4:25:25 PM, on 4/7/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\Downloads\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://smbusiness.dellnet.com/
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R3 - Default URLSearchHook is missing
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [CPortPatch] C:\WINNT\DockQuickInstall\cppch.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINNT\system32\dp-k13w13.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [36F4SAZ3QJAFKE] C:\WINNT\system32\UtqjgHOh.exe
    O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [segvvqxd] C:\WINNT\system32\mrkdjouh.exe
    O4 - HKLM\..\Run: [fedox] C:\WINNT\fedox.exe
    O4 - HKCU\..\Run: [Internat.exe] internat.exe
    O4 - HKLM\..\RunOnce: [SpyBotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {0369528B-3082-11D2-9997-00A0C9B7A242} (PlaceWare Presentation-Upload Control) - http://pwg.ops.placeware.com/etc/pwl/gic/placeware.aud.ieupload/UploadControl.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37931.3282638889
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    JCinTexas, Apr 7, 2004
    #7
  8. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    can you please post a log when you are running in normal mode not safe mode, we need to see what is actually running to make sure we get it all
     
    dvk01, Apr 7, 2004
    #8
  9. JCinTexas

    JCinTexas Guest

    I did all of this in "Safe mode" .....Do I need to start over? I just logged in and ran spybot and am running adaware now. Was going to run CWShredder as soon as it is done.

    Have I thoroughly mucked this up?

    Johnie o_O
     
    JCinTexas, Apr 7, 2004
    #9
  10. JCinTexas

    JCinTexas Guest

    Here is the latest HijackThis log. This was NOT in "Safe Mode"

    Logfile of HijackThis v1.97.7
    Scan saved at 4:58:03 PM, on 4/7/2004
    Platform: Windows 2000 SP4 (WinNT 5.00.2195)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\WINNT\System32\Ati2evxx.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\System32\SCardSvr.exe
    C:\WINNT\system32\MSTask.exe
    C:\WINNT\wanmpsvc.exe
    C:\WINNT\System32\wltrysvc.exe
    C:\WINNT\System32\mspmspsv.exe
    C:\WINNT\System32\bcmwltry.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\Explorer.EXE
    C:\WINNT\SYSTEM32\SERVICES.EXE
    C:\Program Files\Dell\AccessDirect\dadapp.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\Dell\QuickSet\QuickSet.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\WINNT\system32\pcs\pcsvc.exe
    C:\WINNT\Plaxo\1.5.2.32\InstallStub.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\America Online 9.0\aoltray.exe
    C:\Program Files\Nikon\NkView5\NkvMon.exe
    C:\Program Files\WinZip\WZQKPICK.EXE
    C:\WINNT\system32\Cnua.exe
    C:\WINNT\system32\CerHO4.exe
    C:\WINNT\system32\taskmgr.exe
    C:\Program Files\AOL COMPANION\COMPANION.EXE
    C:\Downloads\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coolsearch.biz
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.coolsearch.biz
    R3 - Default URLSearchHook is missing
    F1 - win.ini: run=C:\WINNT\SYSTEM32\services\services.exe
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL (file missing)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
    O4 - HKLM\..\Run: [CPortPatch] C:\WINNT\DockQuickInstall\cppch.exe
    O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [Dell QuickSet] C:\Program Files\Dell\QuickSet\QuickSet.exe
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [Dsi] C:\WINNT\system32\dp-k13w13.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [36F4SAZ3QJAFKE] C:\WINNT\system32\CjqIX.exe
    O4 - HKLM\..\Run: [Pcsv] C:\WINNT\system32\pcs\pcsvc.exe
    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [segvvqxd] C:\WINNT\system32\mrkdjouh.exe
    O4 - HKLM\..\Run: [fedox] C:\WINNT\fedox.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINNT\Plaxo\1.5.2.32\InstallStub.exe -a
    O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView5\NkvMon.exe
    O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
    O8 - Extra context menu item: &iSearch The Web - res://C:\WINNT\system32\toolbar.dll/SEARCH.HTML
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {0369528B-3082-11D2-9997-00A0C9B7A242} (PlaceWare Presentation-Upload Control) - http://pwg.ops.placeware.com/etc/pwl/gic/placeware.aud.ieupload/UploadControl.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://apple.speedera.net/qtinstall.info.apple.com/borris/us/win/QuickTimeInstaller.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37931.3282638889
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
     
    JCinTexas, Apr 7, 2004
    #10
  11. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,703
    Location:
    North Carolina, USA
    Hi Johnie,

    Welcome to Wilders.

    Download and run this file to fix Peper Trojan:
    http://www.memorywatcher.com/uninst.exe

    Download McAfee AVERT Stinger and run. If necessary, click the Add or Browse button to add additional drives/directories to scan. By default the C: drive will be scanned. Click the Scan Now button to begin scanning the specified drives/directories.

    Check the following items in HijackThis. Please note that some items may not be there depending on what the first two steps fixes.
    Close all windows except HijackThis and click Fix checked:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.coolsearch.biz

    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://www.coolsearch.biz
    R3 - Default URLSearchHook is missing
    F1 - win.ini: run=C:\WINNT\SYSTEM32\services\services.exe
    O2 - BHO: IE Agent - {00000000-0000-0000-0000-000000000221} - C:\Program Files\ClearSearch\CSIE.DLL (file missing)

    O4 - HKLM\..\Run: [Dsi] C:\WINNT\system32\dp-k13w13.exe
    O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
    O4 - HKLM\..\Run: [36F4SAZ3QJAFKE] C:\WINNT\system32\CjqIX.exe

    O4 - HKLM\..\Run: [Dpi] C:\Program Files\Common Files\Dpi\dpi.exe
    O4 - HKLM\..\Run: [segvvqxd] C:\WINNT\system32\mrkdjouh.exe
    O4 - HKLM\..\Run: [fedox] C:\WINNT\fedox.exe
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINNT\Plaxo\1.5.2.32\InstallStub.exe -a
    O4 - HKCU\..\Run: [ClockSync] C:\PROGRA~1\CLOCKS~1\Sync.exe /q

    O8 - Extra context menu item: &iSearch The Web - res://C:\WINNT\system32\toolbar.dll/SEARCH.HTML

    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab

    There also may be hidden files. See HERE for how to show hidden files.

    Then reboot into safe mode and delete:

    C:\WINNT\SYSTEM32\services\
    C:\Program Files\ClearSearch\
    C:\WINNT\system32\dp-k13w13.exe
    C:\Program Files\AutoUpdate\
    C:\WINNT\system32\CjqIX.exe
    C:\Program Files\Common Files\Dpi\
    C:\WINNT\system32\mrkdjouh.exe
    C:\WINNT\fedox.exe
    C:\WINNT\Plaxo\1.5.2.32\InstallStub.exe -a
    C:\PROGRA~1\CLOCKS~1\Sync.exe /q

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
    puff-m-d, Apr 7, 2004
    #11
  12. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,491
    Location:
    Netherlands
    Also download and run: http://www.memorywatcher.com/uninst.exe
    The program needs internet access to finish.

    Regards,

    Pieter
     
    Pieter_Arntz, Apr 8, 2004
    #12
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