Convert a partition from Healthy (Active) to Healthy (System)

Discussion in 'Acronis Disk Director Suite' started by wenglish98027, Jul 22, 2007.

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  1. wenglish98027

    wenglish98027 Registered Member

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    Can anyone tell me how to convert an NTFS partition on Windows XP so that Disk Management shows it as "Healthy (System)" instead of "Healthy (Active)"?

    Why am I asking? I have been beta-testing an upcoming product, one of whose features is the ability to manage multiple PC clients. Several of the beta testers have found that this product mis-identifies some clients' partitions as not being NTFS (while they are in fact NTFS) and refuses to perform the requested operations on those clients.

    The common denominator that we found was that on systems where Disk Management shows the partitions as "Healthy (System)" the product correctly identifies the NTFS partition, while on systems where Disk Management shows the partitions as "Healthy (Active)" the product misidentifies the partition as non-NTFS.

    In all cases (failing and working systems) the system is able to boot from the disk, regardless of whether it is "Healthy (Active)" or "Healthy (System)".

    Unfortunately even armed with this information, the vendor has gone RTM with no indication that this problem is fixed, so I'm hoping there's a setting in Disk Director (or some other program) that might allow me to tweak the setting without blowing away all my data.

    Thanks ... Mike
     
  2. MudCrab

    MudCrab Imaging Specialist

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    Can you post a screenshot of Windows Disk management and a screenshot of DD showing the incorrect information?

    What version and build of DD are you using?

    As far as I know, Windows tags the "booting" partition as the "System" partition. Is there only one hard drive and one partition in the computer?
     
  3. wenglish98027

    wenglish98027 Registered Member

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    Hello MudCrab, thanks for the reply.

    DD is not at fault here (I don't have it installed). I'm just looking for a way to convert the partition type (as reported by XP's Disk Management). It's probably a single hex digit somewhere, but I haven't been able to find a good description of the difference between the two types.

    Two of the three failing PCs only have one hard drive and one partition). My main PC actually has two hard drives (only one partition each) so that's why you'll see two drives in this screenshot:

    Disk-Management.jpg

    One other thing of note - on the failing systems (like in the screenshot) you'll see the drive letter isn't displayed, while on the working systems the drive letter is displayed.

    Thanks ... Mike
     
  4. K0LO

    K0LO Registered Member

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    Mike:

    MudCrab is in CA so will not be up for a while. It would be nice to get a look at your partition table to diagnose this. Do you have any tools that would allow you to view the partition table? If so, please post a screenshot showing the partition table.

    If you don't have a suitable tool could you download PTEDIT32, run it on the system that you used to obtain your previous screen shot, and post the output back here? Double-click on the program to run it. It will start and show you a view of the partition table. Click in the "Type" box next to partition 1 so that the Partition Information is displayed at the bottom of the window. Then make a screen shot. Next, change to the second hard disk using the "Hard Disk:" drop-down menu at the top and repeat the previous step to get another screen shot.

    Code:
    ftp://ftp.symantec.com/public/english_us_canada/tools/pq/utilities/PTEDIT32.zip
     

    Attached Files:

  5. wenglish98027

    wenglish98027 Registered Member

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    Here you go Mark, thanks.

    Drive1.jpg

    Drive2.jpg

    Mike
     
  6. K0LO

    K0LO Registered Member

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    Mike:

    That's interesting. I don't see anything unusual there. Both partitions are identified as NTFS (07h) and both have the boot flag set. Your BIOS is identifying the 250 GB drive as the first disk (80h) and the 500 GB drive as the second disk (81h). I take it that the PC is set to boot from the smaller disk first?

    Must be some kind of a Windows issue. I don't know at this point why Windows is not identifying the partitions correctly. I guess it would be helpful to know what information Windows XP uses to determine that an active partition is also the system partition.

    Which disk has the Windows boot files on it (boot.ini, ntldr, NTDETECT.COM)? Perhaps you could also post the contents of boot.ini here.

    I need to be somewhere else soon but perhaps Paul (MudCrab) will check in with other ideas.
     
  7. wenglish98027

    wenglish98027 Registered Member

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    Mark,

    Disk 1 (the smaller disk) has all the boot files on it. Disk 2 is simply a data disk.

    Here is the contents of boot.ini:

    Code:
    [boot loader]
    timeout=30
    default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
    [operating systems]
    multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
    Thanks ... Mike
     
  8. MudCrab

    MudCrab Imaging Specialist

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    Mike,

    I also am not seeing anything wrong with your settings.

    When you right-click on the either of the partitions in Disk Management and select Change Drive Letter and Paths what comes up? Does it give you the option to select a drive letter? Does it show a drive letter?
    dm_changedriveletter.JPG

    If you right-click on the "Disk 0" section to the left side
    dm_changedriveletter2.JPG

    and select Properties and the Volume tab, what does it show?
    dm_changedriveletter3.JPG

    ---

    This link shows the information for how Disk Management displays the status for Windows Server 2003. XP is probably the same.
    Is the Windows Page File (swap file) located on the C: partition? Or is it on the second hard drive?

    ---

    I've done some looking and found more references to this problem with Vista too. Several fixes involve problems with Norton GoBack, converting to a dymanic disk and then back to basic or restoring the system (reinstalling). There doesn't seem to be any "simple" fix. I'm guessing something is probably corrupt in the Registry.

    ---

    Several things you could try (but please do a backup first just in case):

    In Windows Disk Management, choose the Actions menu and then the Rescan option. See if anything is different.

    Boot from the XP cd into the Recovery Console and do a "bootfix" repair. Try the fixboot and fixmbr commands.

    You could also try doing a Repair install of XP (then reapply any updates).
     
  9. wenglish98027

    wenglish98027 Registered Member

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    Thanks for the help MudCrab.

    Here's what I get for Change Drive Letter and Paths (note there is no drive letter shown):

    1ChangeDriveLetter.jpg

    If I try to add a drive letter, C (the current drive letter) is not a choice:

    2AddDriveLetter.jpg

    Properties for the volume (again no drive letter shown):

    3VolumeProperties.jpg

    The common theme here is the missing drive letter.

    A rescan in Disk Management doesn't change anything.

    I'm running a backup now, I'll try the recovery console later this evening hopefully.

    Is it possible to convert back from a dynamic disk to a basic disk? If so, that may be an easier option than the recovery console. Edit: or is there no downside to just converting to dynamic and leaving it in that state?

    Thanks again for all the help.

    Mike
     
  10. MudCrab

    MudCrab Imaging Specialist

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    You can convert back, but you will lose the data on the disk. Take a look at this Microsoft link: How To Convert to Basic and Dynamic Disks in Windows XP Professional

    According to the picture, Windows does see Disk 0 as the "System" drive. Wierd it doesn't display it as such in Disk Management.

    If you're using TI Home to do backups, it does not support Dynamic Disks. I would keep it as Basic if possible. Are you using TI for drive backups? Have you restored the C: partition successfully?

    If you have DD, you could try using it to Change the Drive Letter. Maybe it will show the C: as the the current letter and not let you select it or maybe it would let you select it.

    Also, have you tried using Windows Disk Manager (or DD) to assign a different letter to the drive (try your D: drive first), say G:, then apply the changes and then and then assign it back to the D: drive letter. If that works you may be able to use DD to do the same with the C: drive (boot from the CD so you don't have to reboot).

    Otherwise, if it were me, I would try the Recovery Console options first to make sure the MBR and partitions are setup as XP expects. Then try the Repair install if that didn't work. Then as a last resort, wipe the drive and do a complete reinstall with a drive reformat.
     
  11. wenglish98027

    wenglish98027 Registered Member

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    Thanks MudCrab.

    I was afraid reverting back from dynamic to basic wouldn't be straightforward. Also, yes I am using TI Home, so I won't switch to dynamic.

    I just started using TI Home, so I have not yet tried restoring anything (let alone a whole boot disk), so I am reluctant to rely on it just yet.

    I tried switching drive letters on the second disk (using Disk Management, changing from V to M, then back to V). It still didn't show any drive letter in Change Drive Letter and Paths, so I suspect doing the same on C wouldn't work.

    I'll try fixboot and fixmbr.

    Mike
     
  12. K0LO

    K0LO Registered Member

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  13. wenglish98027

    wenglish98027 Registered Member

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    Thanks Mark, I've read through that thread and it seems the fix (for the missing drive letter) was to reinstall. Not looking forward to doing that on our three primary PCs :(

    After reading MudCrab's earlier post I installed the trial version of Disk Director, made a boot CD, and booted from it. The properties for the C drive (under General -> Signature) shows Path (mount point) is Co_O? (a letter 'C' followed by four question marks). However, I couldn't find a way to change the drive letter (which DD was happily displaying, unlike XP's Disk Management).

    I haven't tried to do the above on the two systems that don't have this problem. The two working systems are both laptops (where dynamic disks are not supported?) and they both have small drives (40GB I think).

    I did think about having DD resize the partition, then resize it back, in the hopes it would clean up some setting. However, I'm a bit reluctant to do that in case I then have to rebuild it (I don't seem to have a lot of spare time these days).

    Thanks again,

    Mike
     
  14. MudCrab

    MudCrab Imaging Specialist

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    Mike,

    What does your Registry show for this key (the \DosDevices listings):
    dm_changedriveletter4.JPG
     
  15. MudCrab

    MudCrab Imaging Specialist

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    Mike,

    As far as I know, the trial version of DD won't let you make any changes when booted from the CD. Also the drive letters shown by DD don't necessary reflect the ones that Windows uses when booted.

    You could try and make the drive letter changes using DD in Windows and see if you get any better results than using Disk Management. Right-click on the partition and then the Advanced menu option. There should be the Change Letter option listed. It should also be in the Advanced section on the left side of the screen. Make sure you're using the Manual mode of DD and not the Automatic mode.
     
  16. wenglish98027

    wenglish98027 Registered Member

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    Here is the whole registry key. I'll try your other suggestions later tonight (will be leaving for a while).

    Thanks ... Mike

    Code:
    [HKEY_LOCAL_MACHINE\SYSTEM\MountedDevices]
    "\\DosDevices\\C:"=hex:5c,00,3f,00,3f,00,5c,00,53,00,54,00,4f,00,52,00,41,00,\
      47,00,45,00,23,00,50,00,61,00,72,00,74,00,69,00,74,00,69,00,6f,00,6e,00,23,\
      00,53,00,64,00,35,00,35,00,31,00,36,00,66,00,34,00,30,00,5f,00,4f,00,37,00,\
      65,00,30,00,30,00,5f,00,4c,00,33,00,61,00,33,00,38,00,38,00,61,00,38,00,34,\
      00,30,00,30,00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,\
      2d,00,62,00,36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,\
      00,66,00,32,00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,\
      62,00,38,00,62,00,7d,00
    "\\??\\Volume{2f0a8328-a655-11da-8521-806d6172696f}"=hex:8c,73,f4,d0,00,7e,00,\
      00,00,00,00,00
    "\\??\\Volume{75d4d1c2-a65a-11da-b010-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,49,00,44,00,45,00,23,00,43,00,64,00,52,00,6f,00,6d,00,4c,00,49,00,54,00,\
      45,00,2d,00,4f,00,4e,00,5f,00,43,00,44,00,2d,00,52,00,4f,00,4d,00,5f,00,4c,\
      00,54,00,4e,00,2d,00,34,00,38,00,39,00,31,00,53,00,5f,00,5f,00,5f,00,5f,00,\
      5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,4e,\
      00,44,00,53,00,33,00,5f,00,5f,00,5f,00,5f,00,23,00,35,00,26,00,32,00,38,00,\
      36,00,65,00,36,00,61,00,34,00,26,00,30,00,26,00,30,00,2e,00,30,00,2e,00,30,\
      00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,00,62,00,\
      36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,66,00,32,\
      00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,00,38,00,\
      62,00,7d,00
    "\\??\\Volume{75d4d1c3-a65a-11da-b010-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,53,00,54,00,4f,00,52,00,41,00,47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,\
      76,00,61,00,62,00,6c,00,65,00,4d,00,65,00,64,00,69,00,61,00,23,00,37,00,26,\
      00,32,00,62,00,66,00,34,00,39,00,66,00,65,00,35,00,26,00,30,00,26,00,52,00,\
      4d,00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,00,62,\
      00,36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,66,00,\
      32,00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,00,38,\
      00,62,00,7d,00
    "\\??\\Volume{75d4d1c4-a65a-11da-b010-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,53,00,54,00,4f,00,52,00,41,00,47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,\
      76,00,61,00,62,00,6c,00,65,00,4d,00,65,00,64,00,69,00,61,00,23,00,37,00,26,\
      00,32,00,62,00,64,00,30,00,65,00,35,00,62,00,62,00,26,00,30,00,26,00,52,00,\
      4d,00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,00,62,\
      00,36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,66,00,\
      32,00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,00,38,\
      00,62,00,7d,00
    "\\DosDevices\\F:"=hex:5c,00,3f,00,3f,00,5c,00,53,00,54,00,4f,00,52,00,41,00,\
      47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,76,00,61,00,62,00,6c,00,65,00,4d,\
      00,65,00,64,00,69,00,61,00,23,00,37,00,26,00,32,00,62,00,66,00,34,00,39,00,\
      66,00,65,00,35,00,26,00,30,00,26,00,52,00,4d,00,23,00,7b,00,35,00,33,00,66,\
      00,35,00,36,00,33,00,30,00,64,00,2d,00,62,00,36,00,62,00,66,00,2d,00,31,00,\
      31,00,64,00,30,00,2d,00,39,00,34,00,66,00,32,00,2d,00,30,00,30,00,61,00,30,\
      00,63,00,39,00,31,00,65,00,66,00,62,00,38,00,62,00,7d,00
    "\\??\\Volume{75d4d1c5-a65a-11da-b010-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,53,00,54,00,4f,00,52,00,41,00,47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,\
      76,00,61,00,62,00,6c,00,65,00,4d,00,65,00,64,00,69,00,61,00,23,00,37,00,26,\
      00,33,00,34,00,34,00,38,00,65,00,37,00,66,00,35,00,26,00,30,00,26,00,52,00,\
      4d,00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,00,62,\
      00,36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,66,00,\
      32,00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,00,38,\
      00,62,00,7d,00
    "\\DosDevices\\G:"=hex:5c,00,3f,00,3f,00,5c,00,53,00,54,00,4f,00,52,00,41,00,\
      47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,76,00,61,00,62,00,6c,00,65,00,4d,\
      00,65,00,64,00,69,00,61,00,23,00,37,00,26,00,32,00,62,00,64,00,30,00,65,00,\
      35,00,62,00,62,00,26,00,30,00,26,00,52,00,4d,00,23,00,7b,00,35,00,33,00,66,\
      00,35,00,36,00,33,00,30,00,64,00,2d,00,62,00,36,00,62,00,66,00,2d,00,31,00,\
      31,00,64,00,30,00,2d,00,39,00,34,00,66,00,32,00,2d,00,30,00,30,00,61,00,30,\
      00,63,00,39,00,31,00,65,00,66,00,62,00,38,00,62,00,7d,00
    "\\??\\Volume{75d4d1c6-a65a-11da-b010-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,53,00,54,00,4f,00,52,00,41,00,47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,\
      76,00,61,00,62,00,6c,00,65,00,4d,00,65,00,64,00,69,00,61,00,23,00,37,00,26,\
      00,31,00,65,00,38,00,38,00,63,00,66,00,38,00,26,00,30,00,26,00,52,00,4d,00,\
      23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,00,62,00,36,\
      00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,66,00,32,00,\
      2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,00,38,00,62,\
      00,7d,00
    "\\DosDevices\\H:"=hex:5c,00,3f,00,3f,00,5c,00,53,00,54,00,4f,00,52,00,41,00,\
      47,00,45,00,23,00,52,00,65,00,6d,00,6f,00,76,00,61,00,62,00,6c,00,65,00,4d,\
      00,65,00,64,00,69,00,61,00,23,00,37,00,26,00,33,00,34,00,34,00,38,00,65,00,\
      37,00,66,00,35,00,26,00,30,00,26,00,52,00,4d,00,23,00,7b,00,35,00,33,00,66,\
      00,35,00,36,00,33,00,30,00,64,00,2d,00,62,00,36,00,62,00,66,00,2d,00,31,00,\
      31,00,64,00,30,00,2d,00,39,00,34,00,66,00,32,00,2d,00,30,00,30,00,61,00,30,\
      00,63,00,39,00,31,00,65,00,66,00,62,00,38,00,62,00,7d,00
    "\\??\\Volume{1d4c4fec-a9a2-11da-b5ac-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,49,00,44,00,45,00,23,00,43,00,64,00,52,00,6f,00,6d,00,5f,00,4e,00,45,00,\
      43,00,5f,00,44,00,56,00,44,00,5f,00,52,00,57,00,5f,00,4e,00,44,00,2d,00,32,\
      00,35,00,30,00,30,00,41,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,\
      5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,5f,00,31,\
      00,2e,00,37,00,30,00,5f,00,5f,00,5f,00,5f,00,23,00,35,00,26,00,32,00,38,00,\
      36,00,65,00,36,00,61,00,34,00,26,00,30,00,26,00,30,00,2e,00,30,00,2e,00,30,\
      00,23,00,7b,00,35,00,33,00,66,00,35,00,36,00,33,00,30,00,64,00,2d,00,62,00,\
      36,00,62,00,66,00,2d,00,31,00,31,00,64,00,30,00,2d,00,39,00,34,00,66,00,32,\
      00,2d,00,30,00,30,00,61,00,30,00,63,00,39,00,31,00,65,00,66,00,62,00,38,00,\
      62,00,7d,00
    "\\??\\Volume{c7bf6744-a9ab-11da-a785-806d6172696f}"=hex:5c,00,3f,00,3f,00,5c,\
      00,53,00,54,00,4f,00,52,00,41,00,47,00,45,00,23,00,50,00,61,00,72,00,74,00,\
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  17. K0LO

    K0LO Registered Member

    Joined:
    Mar 9, 2006
    Posts:
    2,591
    Location:
    State College, Pennsylvania
    Mike:

    Another thing that you could look at with the Windows version of DD10 is the drive properties. Right-click on your system (C) partition and choose properties. See if things look normal when viewed by DD10 or if it detects any errors.
     
  18. wenglish98027

    wenglish98027 Registered Member

    Joined:
    Jul 21, 2007
    Posts:
    34
    OK, we're back from the movies.

    Mark - everything looks normal when viewed by DD10 under Windows.

    Paul - the Change Letter option in DD10 (under Windows) correctly shows the drive letter. It won't let me actually change it since it's the trial version, but it appears that DD10 is happy with the drives.

    Thanks again for all the help.

    Mike
     
  19. wenglish98027

    wenglish98027 Registered Member

    Joined:
    Jul 21, 2007
    Posts:
    34
    I just tried fixboot & fixmbr under the recovery console. Still no joy with the drive letters.

    Thanks ... Mike (probably signing off for the night, but I really appreciate the help)
     
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