I just tried to send a private message via a "Contact Us" form I found at http://www.leapfrogsoftware.com/company_info/contact/ and received this in my email: Hi. This is the qmail-send program at web1.thna.net. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. <email@example.com>: 18.104.22.168 does not like recipient. Remote host said: 553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1) Giving up on 22.214.171.124.