Consumer Reports Study Shows Monthly Broadband Bills Are Costly and Confusing

ronjor · Nov 17, 2022

Trey Paul Nov. 17, 2022

Among the key findings: The median cost of high-speed internet was $75 per month, with approximately half of all households paying between $60 and $90 monthly for broadband service. Yet many consumers, especially those paying for premium tiers, weren't experiencing speeds matching what was advertised. For example, customers paying for download speeds of 940-1,200 megabits per second often saw median speeds of 360-373Mbps.
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AT&T, Comcast Xfinity, Cox and Optimum were among the providers mentioned that charge overage and data cap fees, at least in some areas of the country, and Verizon was called out for having discounts that might initially benefit consumers but was unclear as to when they expire and what price comes afterward.
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Rasheed187 · Nov 17, 2022

Wait a minute, I suppose for $75 a month you don't just get internet? I hope TV and telephone are also included? I pay about €60 euro a month for an ''all in one'' package with 100Mbps download speed. And I actually do get this full speed.

ronjor · Nov 17, 2022

More.
What’s wrong with US broadband?

By Russell Brandom Nov 17, 2022
The Verge and Consumer Reports collected 22,000 internet bills to find out how Americans are getting online. They paint an ugly picture.
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Consumer Reports Study Shows Monthly Broadband Bills Are Costly and Confusing

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Consumer Reports Study Shows Monthly Broadband Bills Are Costly and Confusing

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