Completely unhelpful log entries

Discussion in 'ESET NOD32 Antivirus' started by wbierman, May 30, 2009.

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  1. wbierman

    wbierman Registered Member

    Joined:
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    The following is an excerpt from a client's machine with NOD32 4.0.

    Code:
    5/29/2009 10:04:09 AM	Real-time file system protection	file		a variant of Win32/PSW.YahooPass.NAD trojan	error while cleaning		Event occurred during an attempt to access the file by the application: C:\WINDOWS\system32\wbem\wmiprvse.exe.
    The column which indicates the location of the virus is BLANK!

    I submitted the offending executable to virustotal.com and it checked out 100% clean.

    The error message comes up a couple of times a day and the user is very concerned about it.

    What do I do?
     
  2. wbierman

    wbierman Registered Member

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    Posts:
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    bump.
     
  3. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
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    Location:
    California
    Hello,

    If you run the ESET command line scanner (filename: ECLS.EXE) on the computer, does it then identify an infected file?

    Regards,

    Aryeh Goretsky
     
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