Compatibility with Iomega USB 3.0?

Discussion in 'Paragon Drive Backup Product Line' started by Fonfon, May 22, 2011.

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  1. Fonfon

    Fonfon Registered Member

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    May 22, 2011
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    Hi,

    I've just bought an Iomega Prestige 2 TB USB 3.0 external hard drive but I'm unable to see it from Paragon Backup and Restore 11 on Windows 7.

    I cannot see it even if I try to connect to it using an USB 2.0 port.

    Otherwise, no problem using it from other programs on Windows 7 with either USB 2.0 or 3.0.

    The hard drive has not be encrypted. Just a plain and simple connection.

    Any know compatibility issue?

    Thanks!
     
  2. aladdin

    aladdin Registered Member

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    Mine is a IOmega eGo 1TB portable hard drive. It came with a Y cable, one side of the cable is for USB v3.0 port and another side of cable is for USB v2.0 port.

    On a USB v2.0 machine only, I plug-in both sides of the Y cable in two USB v2.0 ports.

    Though, I have no power cable, since the hard drive being portable.

    I don't know if this will be any help.
     
  3. SpeedyPC

    SpeedyPC Registered Member

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    Make sure the Iomega Prestige 2 TB USB 3.0 has the latest driver fully up to date and do another Paragon Rescue CD just in case.
     
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