Compatability Issues

Discussion in 'Prevx Releases' started by hawki, Oct 4, 2013.

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  1. hawki

    hawki Registered Member

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    It seems that with the constant improvements and completeness to the product and the sale to Webroot the business statergy seems to have moved away from being a second layer of protection to being a stand alone product. With that said, is the product as compatable to run simultaneously with other AV'S as ever?

    How about the concept of running two firewalls. Is it recommended that one of the firewalls be disabled?
     
  2. TonyW

    TonyW Registered Member

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    Whilst it can be used on its own, WSA can still be used alongside other anti-malware products. That said, I've heard reports of issues with latest versions of Bitdefender.

    If using the Windows firewall, WSA has been designed to co-exist happily with that. The Windows firewall monitors incoming traffic, whereas WSA offers outbound protection too.
     
  3. lordraiden

    lordraiden Registered Member

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    Anyone has experience any incompatibility of SecureAnywhere webshield with Malwarebytes Anti-Exploit or Hitman Pro Alert?
     
  4. zerotox

    zerotox Registered Member

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    I have to say that in my experience, at least on Windows 8, there are problems with compatibility and there were such with the old version either. I have had issues with ESET and Avast and Comodo. Now there is 1 very important thing - do not assume that there are no issues only because it is working OK after installation! Most of my issues were related to the occasions of both AVs detecting a threat - freezes, BSDs. My solution that worked well with the other AVs is - untick the option to "scan files as they are written or modified"- and then zero problems.
     
  5. BoerenkoolMetWorst

    BoerenkoolMetWorst Registered Member

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    That they don't market it as such doesn't mean it is suddenly less compatible, in fact this is in the changelog for v2014:
     
  6. Techfox1976

    Techfox1976 Registered Member

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    Interesting. Webroot is designed explicitly to recognize other AV programs and step back when they detect something too so there is not a multi-detection and collision. This is one of the reasons why people complain "XYZ saw it and WSA didn't!" I'm curious about what happened in your specific case to cause WSA to not step aside for the other AV.
     
  7. hawki

    hawki Registered Member

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    What would be your recommendation about using the firewall with a 2-way firewall with a HIPs aspect such as Kaspersky
     
  8. hawki

    hawki Registered Member

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    Thank you all for your replies.
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It should work without a problem.
     
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