A long time ago it was mentioned that there were improvements happening within the actual ESET company with new people being recruited etc. I'm wondering if the ESET representatives here can give us some further information on that. You surely must have a plan laid out so, what have you manage to do so far and what is on the TODO? The reason i write this is because I remember there were supposed to be extra virus lab researchers recruited, yet response times seem to be getting worse than worse, and I'm not talking about the holidays. So anything you can reveal to us? A TODO with ticky boxes of whats done and whats planned? Thanks.