"Cloud protection" virus/malware/adware etc

Hello not sure how it happened but i have been infected with this cloud protection virus... i am very careful with what sites i visit.... it wont let me download any secrity products.. i was going to get smart security 5 but it wont let me saying my security setting wont allow it ... i need help anyone beat this?

 

with any AV you can be infected but....

dont understand your question....

you are infected BEFORE installing Eset product or while download/installing it

How do you know you are infected ? ESS notified you or not ?

need more details
thanks

 

Cloud Protection is just your standard fake.AV, but like some of the fake.HDD malware it generally comes with a rootkit (TDSS).

Information and removal advice here:
http://xylibox.blogspot.com/2011/10/cloud-protection.html
http://www.bleepingcomputer.com/virus-removal/remove-cloud-protection

Might be easier to use one of the registration codes from the Xylibox page first to disable the Fake.AV, then use something like TDSSkiller, aswMBR, and HitmanPro to remove the rootkit.
http://support.kaspersky.com/downloads/utils/tdsskiller.exe
http://public.avast.com/~gmerek/aswMBR.htm
http://www.surfright.nl/en/hitmanpro

After removing the rootkit, followup with a quick scan from Malwarebyte's Anti-Malware to remove the rest of the fake.av. Alternatively log a support request with Eset and they can help.

It's a cunningly named Fake.AV, as most people don't know what the asker is even talking about when they say 'cloud protection'.

 

fake AV.....ho my god

never install apps you dont know unless it is recommended to reliable sources.

please submit "Cloud protection" to Eset or may be Eset live Grid will help to protect all Eset users in future againts this crap

good luck

 

Piranha, I believe he got infected before he installed ESS 5 so they may already detect this.

 

Does it look like this.