Cloned Disk

Discussion in 'Acronis True Image Product Line' started by pch1351, Jun 21, 2005.

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  1. pch1351

    pch1351 Registered Member

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    I have used TI8 to clone a new disk. My original disk was 20GB and was used to multi boot into either Win NT4, 2000, or XP. The move to the new disk (40GB) was purely for more space. Nothing else has changed. All hardware other than the disk remains the same. When I performed the clone I kept the original as the master and set the new one as the slave. I have cloned this disk twice (assuming that maybe the first time something went astray) and both times TI performed flawlessly. After cloning I removed the original and set the new disk as the master. The BIOS detects the new disk, but when it tries to boot this is the error message: Operating system error. If I go back to the original all is fine. I have checked the boot.ini files on both disks and they are identical. If I use the original master/slave setup the new disk looks identical. This disk contains my OS and App installs. All storage files (music, videos, docs., etc.) are on two external disks (USB 2.0 and Firewire).

    I am stumped. Any help would be appreciated.

    Thanks
     
  2. pjb024

    pjb024 Registered Member

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    Leeds, UK
    Did you clone the disk or did you just select to clone each partition? It's important to select the disk if you want it to be bootable. What are you using to allow you to multi-boot? Also, how has the extra space been allocated to your partitions or did you tell TI to clone without expanding any partitions, therefore ending up with the extra space as 'unnalocated'. Sorry so many questions but it helps us to help you.
     
  3. pch1351

    pch1351 Registered Member

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    I cloned the entire disk and allowed TI to resize the partitions.

    The multi-booting is through NTLDR and the boot.ini file in Windows.

    I have also booted from the XP CD and gone into Recovery Console and had Bootcfg rebuild the boot.ini file. Bootcfg /list had no trouble scanning the new disk and finding all three Windows partitions.

    A correction for the error message, it should have read in my first post as: Error loading operating system.

    I have checked and rechecked the BIOS, but all seems to be OK. In fact it always detects the correct disk. Both the original and the new one are from Maxtor.

    Thanks
     
  4. pjb024

    pjb024 Registered Member

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    Does your PC use AWARD BIOS 4.5x by any chance?
     
  5. pch1351

    pch1351 Registered Member

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    Yes it does in fact.
     
  6. pch1351

    pch1351 Registered Member

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    To Google I go and find Microsoft Knowledge Base article #326676 and limitations with Award BIOS 4.5x.

    Thanks for the heads up pjb024!
     
  7. pjb024

    pjb024 Registered Member

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    You are welcome!
     
  8. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
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    Hello pch1351,

    Thank you for choosing Acronis Disk Backup Software.

    If the problem persists, please do the following:

    - Put your hard drivers in your PC
    - Download the Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the 'report.txt' file from the floppy disk to support@acronis.com along with the link to this thread.

    This would provide us with detailed information on the hard disk partition structure.

    Thank you.
    --
    Irina Shirokova
     
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