Clone Disk Problem

Discussion in 'Acronis True Image Product Line' started by NorGitram, Jan 24, 2008.

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  1. NorGitram

    NorGitram Registered Member

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    When I try to clone to a new disk I get as far as the reboot point, then I get this error message.

    E000A03EE: Unable to get volume for the letter file Cannot reboot Windows you might not have enough privileges to reboot.

    XP Pro SP2
    Acronis Home ver.11 8053 latest drivers
    Old Disk is 2 sata drives in raid0
    New Disk is sata drive

    Can anyone help with this?
    Thanks
    NG
     
  2. GroverH

    GroverH Registered Member

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    Have you tried the clone process from the TI Rescue CD?

    Be sure and not have both drives attached on first bootup after cloning.
     
  3. NorGitram

    NorGitram Registered Member

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    I've tried the TI Rescue CD and get the following message; Unable to continue you have only one drive.

    Both drives show in the Bios, TI and Windows. I cloned a non Raided drive a week ago with no problems.

    Could this be a Raid issue?
     
  4. GroverH

    GroverH Registered Member

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    Check under XP disk management. is your missing drive a dynamic drive? This type is not supported; or convert to basic.
     
  5. NorGitram

    NorGitram Registered Member

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    Update...I was able to get the new drive working without using the clone disk feature in TI.

    1) Made a disk image of the old Raid drives to an external drive.
    2) Restored the image to the new drive.
    3) Removed the old Raid drives and rebooted.

    Everything appears ok so far.

    GroverH, Thanks for your help and I'll remember the dynamic drive issue next time I have a clone disk problem.
     
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