clientman, tv media...now no connection

Discussion in 'adware, spyware & hijack cleaning' started by laurieann, Apr 24, 2004.

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  1. laurieann

    laurieann Registered Member

    Joined:
    Apr 24, 2004
    Posts:
    6
    I have been flailing around endlessly with malware and browser hijacks. ClientMan was a toughie, tv media, and one that is gone and I cannot find the name of it [some sort of IEhooker.jraid or something like that].

    As I was patting myself on the back for getting rid of so many, I discovered I can NOW no longer access the web. I can ping my network; I can ping my ISP; packets are merrily traveling back and forth. But, I cannot access the web or my email. I am reasonably certain I did not delete anything I should not have, but, I dunno. Below is my "hijack this" log if anyone can give me some ideas or helppppp.

    The dlls that were found when using a winsock krepair utility are:

    mr20.dll
    winmr.dll
    msafd.dll
    rsvpsp.dd

    Help! Other info: The suffering PC is connected to a router [wired, not wireless]. Windows 2000. IE 5.5 [which I repaired].

    Logfile of HijackThis v1.97.7
    Scan saved at 4:46:47 PM, on 4/24/2004
    Platform: Windows 2000 SP2 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\crypserv.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\navapsvc.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\npssvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Norton SystemWorks\Norton Speed Disk\nopdb.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\alertsvc.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
    C:\WINNT\loadqm.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\PestPatrol\PPControl.exe
    C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    C:\Program Files\PrintKey2000\Printkey2000.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\PROGRA~1\MICROS~4\Office10\OUTLOOK.EXE
    C:\unzipped\lspfix\LSPFix.exe
    C:\unzipped\hijackthis[1]\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/sitemap.html
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\NORTON~1\NORTON~4\npscheck.exe
    O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~4\defalert.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [ServiceConfig] "C:\Program Files\Comcast\MigCfg\programs\ispbeg.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
    O4 - HKCU\..\Run: [msmc] C:\WINNT\System32\msgked.exe
    O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office_2\Office\OSA9.EXE
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio4_0_2_10a.cab
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi laurieann,

    Welcome to Wilders.

    Before you start, please unzip or move HijackThis to a separate folder of its own. The program will make backups to the folder it's in. These easily get lost in a temporary folder or a folder with other programs.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)

    Please download the latest copy of CWShredder and run. Be sure to have ALL other windows and programs closed. Click FIX and follow the instructions given.

    Then download this FILE and run it by double clicking. Click fix.

    Then reboot.

    I also urge you to update your copy of Windows by going HERE. This will help cut down on your chances of reinfestation and should help solve some of your problems as your copies of both Windows and IE are out of date.

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
  3. laurieann

    laurieann Registered Member

    Joined:
    Apr 24, 2004
    Posts:
    6
    Kent, thank you for the reply. I did everything you suggested [except update Windows...one headache a day]. :D Still no connection.

    Here's my new log [which seems to be growingggg]. The one you told me to fix won't stay fixed. Grr.

    Logfile of HijackThis v1.97.7
    Scan saved at 6:17:56 PM, on 4/24/2004
    Platform: Windows 2000 SP2 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\crypserv.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\navapsvc.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\npssvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Norton SystemWorks\Norton Speed Disk\nopdb.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\alertsvc.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
    C:\WINNT\loadqm.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\PestPatrol\PPControl.exe
    C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    C:\Program Files\PrintKey2000\Printkey2000.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/sitemap.html
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\NORTON~1\NORTON~4\npscheck.exe
    O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~4\defalert.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [ServiceConfig] "C:\Program Files\Comcast\MigCfg\programs\ispbeg.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
    O4 - HKCU\..\Run: [msmc] C:\WINNT\System32\msgked.exe
    O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office_2\Office\OSA9.EXE
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio4_0_2_10a.cab
     
  4. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi laurieann,

    I missed one so let's try this. The one that would not remove we are having a problem with at the current time and hopefully will have a fix soon.

    Check the following item in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    O4 - HKCU\..\Run: [msmc] C:\WINNT\System32\msgked.exe

    There also may be hidden files. See HERE for how to show hidden files.

    Then reboot into safe mode and delete:

    C:\WINNT\System32\msgked.exe

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
  5. laurieann

    laurieann Registered Member

    Joined:
    Apr 24, 2004
    Posts:
    6
    Hi Kent [my new best friend]:

    All done [I actually did it twice as that file showed up again in the hijack this log after the safe mode reboot]. Here's the latest log. Still no access to the web.

    Logfile of HijackThis v1.97.7
    Scan saved at 8:50:35 AM, on 4/25/2004
    Platform: Windows 2000 SP2 (WinNT 5.00.2195)
    MSIE: Internet Explorer v5.00 SP2 (5.00.2920.0000)

    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\crypserv.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\navapsvc.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\npssvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Norton SystemWorks\Norton Speed Disk\nopdb.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\alertsvc.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\WINNT\loadqm.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.com/sitemap.html
    R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file)
    O3 - Toolbar: @msdxmLC.dll,-1@1033,&Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
    O4 - HKLM\..\Run: [NPS Event Checker] C:\PROGRA~1\NORTON~1\NORTON~4\npscheck.exe
    O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [NAV DefAlert] C:\PROGRA~1\NORTON~1\NORTON~4\defalert.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [QD FastAndSafe] C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /scheduler
    O4 - HKLM\..\Run: [ServiceConfig] "C:\Program Files\Comcast\MigCfg\programs\ispbeg.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [PestPatrol Control Center] C:\Program Files\PestPatrol\PPControl.exe
    O4 - HKLM\..\Run: [PPMemCheck] C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    O4 - HKLM\..\Run: [CookiePatrol] C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
    O4 - Startup: Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office_2\Office\OSA9.EXE
    O4 - Global Startup: Norton AntiVirus AutoProtect.lnk = C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    O4 - Global Startup: Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {556DDE35-E955-11D0-A707-000000521957} - http://www.xblock.com/download/xclean_micro.exe
    O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio4_0_2_10a.cab

    Laurie
     
  6. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    please post a start up list

    open hijackthis config/misc tools/ tick boyth boxes about minor & empty sections and press generate start up, list

    copy & paste that log here please
     
  7. laurieann

    laurieann Registered Member

    Joined:
    Apr 24, 2004
    Posts:
    6
    Hi Derek. Here you go....put your feet up--it's a long one. Thanks for helping!

    StartupList report, 4/25/2004, 10:58:39 AM
    StartupList version: 1.52
    Started from : C:\hijackthis\HijackThis.EXE
    Detected: Windows 2000 SP2 (WinNT 5.00.2195)
    Detected: Internet Explorer v5.00 SP2 (5.00.2920.0000)
    * Using default options
    * Including empty and uninteresting sections
    * Showing rarely important sections
    ==================================================

    Running processes:

    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\system32\crypserv.exe
    C:\WINNT\System32\svchost.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\navapsvc.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\npssvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINNT\system32\regsvc.exe
    C:\WINNT\system32\MSTask.exe
    C:\Program Files\Norton SystemWorks\Norton Speed Disk\nopdb.exe
    C:\WINNT\System32\WBEM\WinMgmt.exe
    C:\PROGRA~1\NORTON~1\NORTON~4\alertsvc.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Symantec Shared\SymTray.exe
    C:\WINNT\loadqm.exe
    C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE
    C:\hijackthis\HijackThis.exe

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Startup:
    [C:\Documents and Settings\Administrator.LAURIE.000\Start Menu\Programs\Startup]
    Norton System Doctor.lnk = C:\Program Files\Norton SystemWorks\Norton Utilities\SYSDOC32.EXE

    Shell folders AltStartup:
    *Folder not found*

    User shell folders Startup:
    *Folder not found*

    User shell folders AltStartup:
    *Folder not found*

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users.WINNT\Start Menu\Programs\Startup]
    Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    Microsoft Office.lnk = C:\Program Files\Microsoft Office_2\Office\OSA9.EXE
    Norton AntiVirus AutoProtect.lnk = C:\Program Files\Norton SystemWorks\Norton Antivirus NT\NAVAPW32.EXE
    Printkey2000.lnk = C:\Program Files\PrintKey2000\Printkey2000.exe

    Shell folders Common AltStartup:
    *Folder not found*

    User shell folders Common Startup:
    *Folder not found*

    User shell folders Alternate Common Startup:
    *Folder not found*

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINNT\system32\userinit.exe,

    [HKLM\Software\Microsoft\Windows\CurrentVersion\Winlogon]
    *Registry key not found*

    [HKCU\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    *Registry value not found*

    [HKCU\Software\Microsoft\Windows\CurrentVersion\Winlogon]
    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    Synchronization Manager = mobsync.exe /logon
    NPS Event Checker = C:\PROGRA~1\NORTON~1\NORTON~4\npscheck.exe
    SymTray - Norton SystemWorks = C:\Program Files\Common Files\Symantec Shared\SymTray.exe "Norton SystemWorks"
    HPDJ Taskbar Utility = C:\WINNT\System32\spool\drivers\w32x86\3\hpztsb03.exe
    LoadQM = loadqm.exe
    NAV DefAlert = C:\PROGRA~1\NORTON~1\NORTON~4\defalert.exe
    QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
    QD FastAndSafe = C:\PROGRA~1\NORTON~1\NORTON~3\QDCSFS.exe /scheduler
    ServiceConfig = "C:\Program Files\Comcast\MigCfg\programs\ispbeg.exe"
    TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    PestPatrol Control Center = C:\Program Files\PestPatrol\PPControl.exe
    PPMemCheck = C:\PROGRA~1\PESTPA~1\PPMemCheck.exe
    CookiePatrol = C:\PROGRA~1\PESTPA~1\CookiePatrol.exe
    CreateCD = C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce

    *No values found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

    *No values found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices

    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run

    *No values found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce

    *No values found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx

    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices

    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run

    *Registry key not found*

    --------------------------------------------------

    Autorun entries from Registry:
    HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run

    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\Run

    [OptionalComponents]
    *No values found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnce
    *No subkeys found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
    *No subkeys found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServices
    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKCU\Software\Microsoft\Windows\CurrentVersion\Run
    *No subkeys found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnce
    *No subkeys found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunOnceEx
    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServices
    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKCU\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce
    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\Run
    *Registry key not found*

    --------------------------------------------------

    Autorun entries in Registry subkeys of:
    HKCU\Software\Microsoft\Windows NT\CurrentVersion\Run
    *Registry key not found*

    --------------------------------------------------

    File association entry for .EXE:
    HKEY_CLASSES_ROOT\exefile\shell\open\command

    (Default) = "%1" %*

    --------------------------------------------------

    File association entry for .COM:
    HKEY_CLASSES_ROOT\comfile\shell\open\command

    (Default) = "%1" %*

    --------------------------------------------------

    File association entry for .BAT:
    HKEY_CLASSES_ROOT\batfile\shell\open\command

    (Default) = "%1" %*

    --------------------------------------------------

    File association entry for .PIF:
    HKEY_CLASSES_ROOT\piffile\shell\open\command

    (Default) = "%1" %*

    --------------------------------------------------

    File association entry for .SCR:
    HKEY_CLASSES_ROOT\scrfile\shell\open\command

    (Default) = "%1" /S

    --------------------------------------------------

    File association entry for .HTA:
    HKEY_CLASSES_ROOT\htafile\shell\open\command

    (Default) = C:\WINNT\System32\mshta.exe "%1" %*

    --------------------------------------------------

    Enumerating Active Setup stub paths:
    HKLM\Software\Microsoft\Active Setup\Installed Components
    (* = disabled by HKCU twin)

    [>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
    StubPath = C:\WINNT\inf\unregmp2.exe /ShowWMP

    [>{D13A3CC2-7754-11D4-8EF8-0060B0B3420A}TBC640] *
    StubPath = RunDLL32 IEDKCS32.DLL,BrandIE4 SIGNUP

    [{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
    StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

    [{44BBA842-CC51-11CF-AAFA-00AA00B6015B}] *
    StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINNT\INF\msnetmtg.inf,NetMtg.Install.PerUser.NT

    [{5945c046-1e7d-11d1-bc44-00c04fd912be}]
    StubPath = rundll32.exe advpack.dll,LaunchINFSection %SystemRoot%\INF\msmsgs.inf,BLC.Remove.PerUser

    [{6A5110B5-E14B-4268-A065-EF89FF33C325}] *
    StubPath = regsvr32.exe /s /n /i:"S 2 true 3 true 4 true 5 true 6 true 7 true" initpki.dll

    [{6BF52A52-394A-11d3-B153-00C04F79FAA6}] *
    StubPath = rundll32.exe advpack.dll,LaunchINFSection C:\WINNT\INF\wmp.inf,PerUserStub

    [{7790769C-0471-11d2-AF11-00C04FA35D02}] *
    StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

    [{89820200-ECBD-11cf-8B85-00AA005B4340}] *
    StubPath = regsvr32.exe /s /n /i:U shell32.dll

    [{89820200-ECBD-11cf-8B85-00AA005B4383}] *
    StubPath = %SystemRoot%\system32\ie4uinit.exe

    --------------------------------------------------

    Enumerating ICQ Agent Autostart apps:
    HKCU\Software\Mirabilis\ICQ\Agent\Apps

    *Registry key not found*

    --------------------------------------------------

    Load/Run keys from C:\WINNT\WIN.INI:

    load=*INI section not found*
    run=*INI section not found*

    Load/Run keys from Registry:

    HKLM\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
    HKLM\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
    HKLM\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
    HKLM\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
    HKCU\..\Windows NT\CurrentVersion\WinLogon: load=*Registry value not found*
    HKCU\..\Windows NT\CurrentVersion\WinLogon: run=*Registry value not found*
    HKCU\..\Windows\CurrentVersion\WinLogon: load=*Registry key not found*
    HKCU\..\Windows\CurrentVersion\WinLogon: run=*Registry key not found*
    HKCU\..\Windows NT\CurrentVersion\Windows: load=
    HKCU\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
    HKLM\..\Windows NT\CurrentVersion\Windows: load=*Registry value not found*
    HKLM\..\Windows NT\CurrentVersion\Windows: run=*Registry value not found*
    HKLM\..\Windows NT\CurrentVersion\Windows: AppInit_DLLs=

    --------------------------------------------------

    Shell & screensaver key from C:\WINNT\SYSTEM.INI:

    Shell=*INI section not found*
    SCRNSAVE.EXE=*INI section not found*
    drivers=*INI section not found*

    Shell & screensaver key from Registry:

    Shell=Explorer.exe
    SCRNSAVE.EXE=C:\PROGRA~1\SCREEN~1\test.scr
    drivers=*Registry value not found*

    Policies Shell key:

    HKCU\..\Policies: Shell=*Registry key not found*
    HKLM\..\Policies: Shell=*Registry value not found*

    --------------------------------------------------

    Checking for EXPLORER.EXE instances:

    C:\WINNT\Explorer.exe: PRESENT!

    C:\Explorer.exe: not present
    C:\WINNT\Explorer\Explorer.exe: not present
    C:\WINNT\System\Explorer.exe: not present
    C:\WINNT\System32\Explorer.exe: not present
    C:\WINNT\Command\Explorer.exe: not present
    C:\WINNT\Fonts\Explorer.exe: not present

    --------------------------------------------------

    Checking for superhidden extensions:

    .lnk: HIDDEN! (arrow overlay: yes)
    .pif: HIDDEN! (arrow overlay: yes)
    .exe: not hidden
    .com: not hidden
    .bat: not hidden
    .hta: not hidden
    .scr: not hidden
    .shs: HIDDEN!
    .shb: HIDDEN!
    .vbs: not hidden
    .vbe: not hidden
    .wsh: not hidden
    .scf: HIDDEN! (arrow overlay: NO!)
    .url: HIDDEN! (arrow overlay: yes)
    .js: not hidden
    .jse: not hidden

    --------------------------------------------------

    Verifying REGEDIT.EXE integrity:

    - Regedit.exe found in C:\WINNT
    - .reg open command is normal (regedit.exe %1)
    - Company name OK: 'Microsoft Corporation'
    - Original filename OK: 'REGEDIT.EXE'
    - File description: 'Registry Editor'

    Registry check passed

    --------------------------------------------------

    Enumerating Browser Helper Objects:

    *No BHO's found*

    --------------------------------------------------

    Enumerating Task Scheduler jobs:

    Symantec NetDetect.job

    --------------------------------------------------

    Enumerating Download Program Files:

    [DirectAnimation Java Classes]
    CODEBASE = file://C:\WINNT\Java\classes\dajava.cab
    OSD = C:\WINNT\Downloaded Program Files\DirectAnimation Java Classes.osd

    [Microsoft XML Parser for Java]
    CODEBASE = file://C:\WINNT\Java\classes\xmldso.cab
    OSD = C:\WINNT\Downloaded Program Files\Microsoft XML Parser for Java.osd

    [{00000075-9980-0010-8000-00AA00389B71}]
    CODEBASE = http://codecs.microsoft.com/codecs/i386/voxacm.CAB

    [QuickTime Object]
    InProcServer32 = C:\Program Files\QuickTime\QTPlugin.ocx
    CODEBASE = http://www.apple.com/qtactivex/qtplugin.cab

    [{31564D57-0000-0010-8000-00AA00389B71}]
    CODEBASE = http://codecs.microsoft.com/codecs/i386/wmvax.cab

    [{32564D57-0000-0010-8000-00AA00389B71}]
    CODEBASE = http://codecs.microsoft.com/codecs/i386/wmv8ax.cab

    [{556DDE35-E955-11D0-A707-000000521957}]
    CODEBASE = http://www.xblock.com/download/xclean_micro.exe

    [Shutterfly Picture Upload Plugin]
    InProcServer32 = C:\WINNT\Downloaded Program Files\sfuploadplugin.ocx
    CODEBASE = http://web1.shutterfly.com/downloads/Uploader.cab

    [Shockwave Flash Object]
    InProcServer32 = C:\WINNT\system32\Flash.ocx
    CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

    [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    CODEBASE = http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/ym/yiebio4_0_2_10a.cab

    --------------------------------------------------

    Enumerating Winsock LSP files:

    NameSpace #1: C:\WINNT\System32\rnr20.dll
    NameSpace #2: C:\WINNT\System32\winrnr.dll
    NameSpace #3: C:\WINNT\System32\nwprovau.dll
    Protocol #1: C:\WINNT\system32\msafd.dll
    Protocol #2: C:\WINNT\system32\msafd.dll
    Protocol #3: C:\WINNT\system32\msafd.dll
    Protocol #4: C:\WINNT\system32\rsvpsp.dll
    Protocol #5: C:\WINNT\system32\rsvpsp.dll
    Protocol #6: C:\WINNT\system32\msafd.dll
    Protocol #7: C:\WINNT\system32\msafd.dll
    Protocol #8: C:\WINNT\system32\msafd.dll
    Protocol #9: C:\WINNT\system32\msafd.dll
    Protocol #10: C:\WINNT\system32\msafd.dll
    Protocol #11: C:\WINNT\system32\msafd.dll
    Protocol #12: C:\WINNT\system32\msafd.dll
    Protocol #13: C:\WINNT\system32\msafd.dll
    Protocol #14: C:\WINNT\system32\msafd.dll
    Protocol #15: C:\WINNT\system32\msafd.dll
    Protocol #16: C:\WINNT\system32\msafd.dll
    Protocol #17: C:\WINNT\system32\msafd.dll
    Protocol #18: C:\WINNT\system32\msafd.dll
    Protocol #19: C:\WINNT\system32\msafd.dll
    Protocol #20: C:\WINNT\system32\msafd.dll
    Protocol #21: C:\WINNT\system32\msafd.dll
    Protocol #22: C:\WINNT\system32\msafd.dll
    Protocol #23: C:\WINNT\system32\msafd.dll
    Protocol #24: C:\WINNT\system32\msafd.dll

    --------------------------------------------------

    Enumerating Windows NT/2000/XP services

    Microsoft ACPI Driver: System32\DRIVERS\ACPI.sys (system)
    AFD Networking Support Environment: \SystemRoot\System32\drivers\afd.sys (autostart)
    Alerter: %SystemRoot%\System32\services.exe (manual start)
    Application Management: %SystemRoot%\system32\services.exe (manual start)
    RAS Asynchronous Media Driver: System32\DRIVERS\asyncmac.sys (manual start)
    Standard IDE/ESDI Hard Disk Controller: System32\DRIVERS\atapi.sys (system)
    ati2mtag: System32\DRIVERS\ati2mtag.sys (manual start)
    ATM ARP Client Protocol: System32\DRIVERS\atmarpc.sys (manual start)
    Audio Stub Driver: System32\DRIVERS\audstub.sys (manual start)
    Computer Browser: %SystemRoot%\System32\services.exe (autostart)
    CD-ROM Driver: System32\DRIVERS\cdrom.sys (system)
    Indexing Service: C:\WINNT\System32\cisvc.exe (manual start)
    ClipBook: %SystemRoot%\system32\clipsrv.exe (manual start)
    Crypkey License: crypserv.exe (autostart)
    Game Port for Creative SB Live!: System32\DRIVERS\ctljystk.sys (manual start)
    DHCP Client: %SystemRoot%\System32\services.exe (autostart)
    Disk Driver: System32\DRIVERS\disk.sys (system)
    D-Link DFE-530TX+ PCI Adapter: System32\DRIVERS\DLKRTS.SYS (manual start)
    Logical Disk Manager Administrative Service: %SystemRoot%\System32\dmadmin.exe /com (manual start)
    dmboot: System32\drivers\dmboot.sys (disabled)
    Logical Disk Manager Driver: System32\drivers\dmio.sys (system)
    dmload: System32\drivers\dmload.sys (system)
    Logical Disk Manager: %SystemRoot%\System32\services.exe (autostart)
    Microsoft DirectMusic SW Synth (WDM): system32\drivers\DMusic.sys (manual start)
    DNS Client: %SystemRoot%\System32\services.exe (autostart)
    Creative SB Live! Basic (WDM): system32\drivers\emu10k1.sys (manual start)
    Event Log: %SystemRoot%\system32\services.exe (autostart)
    COM+ Event System: C:\WINNT\System32\svchost.exe -k netsvcs (manual start)
    Fax Service: %systemroot%\system32\faxsvc.exe (manual start)
    Floppy Disk Controller Driver: System32\DRIVERS\fdc.sys (manual start)
    Floppy Disk Driver: System32\DRIVERS\flpydisk.sys (manual start)
    Volume Manager Driver: System32\DRIVERS\ftdisk.sys (system)
    Game Port Enumerator: System32\DRIVERS\gameenum.sys (manual start)
    Generic Packet Classifier: System32\DRIVERS\msgpc.sys (manual start)
    i8042 Keyboard and PS/2 Mouse Port Driver: System32\DRIVERS\i8042prt.sys (system)
    IntelIde: System32\DRIVERS\intelide.sys (system)
    IP Traffic Filter Driver: System32\DRIVERS\ipfltdrv.sys (manual start)
    IP in IP Tunnel Driver: System32\DRIVERS\ipinip.sys (manual start)
    IP Network Address Translator: System32\DRIVERS\ipnat.sys (manual start)
    IPSEC driver: System32\DRIVERS\ipsec.sys (manual start)
    PnP ISA/EISA Bus Driver: System32\DRIVERS\isapnp.sys (system)
    Keyboard Class Driver: System32\DRIVERS\kbdclass.sys (system)
    Microsoft Kernel Wave Audio Mixer: system32\drivers\kmixer.sys (manual start)
    Server: %SystemRoot%\System32\services.exe (autostart)
    Workstation: %SystemRoot%\System32\services.exe (autostart)
    TCP/IP NetBIOS Helper Service: %SystemRoot%\System32\services.exe (autostart)
    Messenger: %SystemRoot%\System32\services.exe (disabled)
    NetMeeting Remote Desktop Sharing: C:\WINNT\System32\mnmsrvc.exe (manual start)
    Mouse Class Driver: System32\DRIVERS\mouclass.sys (system)
    MRXSMB: System32\DRIVERS\mrxsmb.sys (system)
    Distributed Transaction Coordinator: C:\WINNT\System32\msdtc.exe (manual start)
    Windows Installer: C:\WINNT\System32\MsiExec.exe /V (manual start)
    Microsoft Streaming Service Proxy: system32\drivers\MSKSSRV.sys (manual start)
    Microsoft Streaming Clock Proxy: system32\drivers\MSPCLOCK.sys (manual start)
    Microsoft Streaming Quality Manager Proxy: system32\drivers\MSPQM.sys (manual start)
    NAV Alert: C:\PROGRA~1\NORTON~1\NORTON~4\alertsvc.exe (manual start)
    NAV Auto-Protect: C:\PROGRA~1\NORTON~1\NORTON~4\navapsvc.exe (autostart)
    NAVAP: \??\C:\WINNT\System32\Drivers\navap.sys (manual start)
    NAVENG: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040421.035\NAVENG.Sys (manual start)
    NAVEX15: \??\C:\PROGRA~1\COMMON~1\SYMANT~1\VIRUSD~1\20040421.035\NavEx15.Sys (manual start)
    Motorola SurfBoard USB Cable Modem Windows Driver: System32\DRIVERS\NetMotCM.sys (manual start)
    Remote Access NDIS TAPI Driver: System32\DRIVERS\ndistapi.sys (manual start)
    Remote Access NDIS WAN Driver: System32\DRIVERS\ndiswan.sys (manual start)
    NetBIOS Interface: System32\DRIVERS\netbios.sys (system)
    NetBios over Tcpip: System32\DRIVERS\netbt.sys (system)
    Network DDE: %SystemRoot%\system32\netdde.exe (manual start)
    Network DDE DSDM: %SystemRoot%\system32\netdde.exe (manual start)
    NetDetect: \SystemRoot\system32\drivers\netdtect.sys (manual start)
    Net Logon: %SystemRoot%\System32\lsass.exe (manual start)
    Network Connections: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
    RCA USB based Digital Cable Modem Win2000 Driver: System32\DRIVERS\netrcacm.sys (manual start)
    NetworkX: \SystemRoot\system32\ckldrv.sys (system)
    Norton Program Scheduler: C:\PROGRA~1\NORTON~1\NORTON~4\npssvc.exe (autostart)
    Norton Unerase Protection Driver: \??\C:\WINNT\System32\Drivers\NPDRIVER.SYS (manual start)
    Norton Unerase Protection: C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE (autostart)
    NT LM Security Support Provider: %SystemRoot%\System32\lsass.exe (manual start)
    Removable Storage: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
    IPX Traffic Filter Driver: System32\DRIVERS\nwlnkflt.sys (manual start)
    IPX Traffic Forwarder Driver: System32\DRIVERS\nwlnkfwd.sys (manual start)
    Parallel class driver: System32\DRIVERS\parallel.sys (manual start)
    Parallel port driver: System32\DRIVERS\parport.sys (system)
    PCI Bus Driver: System32\DRIVERS\pci.sys (system)
    Plug and Play: %SystemRoot%\system32\services.exe (autostart)
    IPSEC Policy Agent: %SystemRoot%\System32\lsass.exe (autostart)
    WAN Miniport (PPTP): System32\DRIVERS\raspptp.sys (manual start)
    Protected Storage: %SystemRoot%\system32\services.exe (autostart)
    Direct Parallel Link Driver: System32\DRIVERS\ptilink.sys (manual start)
    Remote Access Auto Connection Driver: System32\DRIVERS\rasacd.sys (system)
    Remote Access Auto Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
    WAN Miniport (L2TP): System32\DRIVERS\rasl2tp.sys (manual start)
    Remote Access Connection Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
    Direct Parallel: System32\DRIVERS\raspti.sys (manual start)
    Microsoft Streaming Network Raw Channel Access: system32\drivers\RCA.sys (manual start)
    Rdbss: System32\DRIVERS\rdbss.sys (system)
    Digital CD Audio Playback Filter Driver: System32\DRIVERS\redbook.sys (system)
    Routing and Remote Access: %SystemRoot%\System32\svchost.exe -k netsvcs (disabled)
    Remote Registry Service: %SystemRoot%\system32\regsvc.exe (autostart)
    Remote Procedure Call (RPC) Locator: %SystemRoot%\System32\locator.exe (manual start)
    Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
    QoS RSVP: %SystemRoot%\System32\rsvp.exe -s (manual start)
    Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
    ScriptBlocking Service: C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe (autostart)
    Smart Card Helper: %SystemRoot%\System32\SCardSvr.exe (manual start)
    Smart Card: %SystemRoot%\System32\SCardSvr.exe (manual start)
    Task Scheduler: %SystemRoot%\system32\MSTask.exe (autostart)
    SDdriver: \??\C:\WINNT\System32\Drivers\sddriver.sys (manual start)
    RunAs Service: %SystemRoot%\system32\services.exe (autostart)
    System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
    Serenum Filter Driver: System32\DRIVERS\serenum.sys (manual start)
    Serial port driver: System32\DRIVERS\serial.sys (system)
    Internet Connection Sharing: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
    Speed Disk service: C:\Program Files\Norton SystemWorks\Norton Speed Disk\nopdb.exe (autostart)
    Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
    Srv: System32\DRIVERS\srv.sys (manual start)
    Software Bus Driver: System32\DRIVERS\swenum.sys (manual start)
    Microsoft Kernel GS Wavetable Synthesizer: system32\drivers\swmidi.sys (manual start)
    SymEvent: \??\C:\Program Files\Symantec\SYMEVENT.SYS (manual start)
    Microsoft System Audio Device: system32\drivers\sysaudio.sys (manual start)
    Performance Logs and Alerts: %SystemRoot%\system32\smlogsvc.exe (manual start)
    Telephony: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
    TCP/IP Protocol Driver: System32\DRIVERS\tcpip.sys (system)
    Telnet: %SystemRoot%\system32\tlntsvr.exe (manual start)
    Distributed Link Tracking Client: %SystemRoot%\system32\services.exe (autostart)
    Microsoft USB Universal Host Controller Driver: System32\DRIVERS\uhcd.sys (manual start)
    Microcode Update Driver: System32\DRIVERS\update.sys (manual start)
    Uninterruptible Power Supply: %SystemRoot%\System32\ups.exe (manual start)
    Microsoft USB Standard Hub Driver: System32\DRIVERS\usbhub.sys (manual start)
    Microsoft USB PRINTER Class: System32\DRIVERS\usbprint.sys (manual start)
    USB Mass Storage Driver: System32\DRIVERS\USBSTOR.SYS (manual start)
    Utility Manager: %SystemRoot%\System32\UtilMan.exe (manual start)
    VgaSave: \SystemRoot\System32\drivers\vga.sys (system)
    vsdatant: \??\C:\WINNT\System32\vsdatant.sys (manual start)
    Windows Time: %SystemRoot%\System32\services.exe (manual start)
    Remote Access IP ARP Driver: System32\DRIVERS\wanarp.sys (manual start)
    WAN Network Driver: System32\DRIVERS\wandrv.sys (manual start)
    Microsoft WINMM WDM Audio Compatibility Driver: system32\drivers\wdmaud.sys (manual start)
    Windows Management Instrumentation: %SystemRoot%\System32\WBEM\WinMgmt.exe (autostart)
    Portable Media Serial Number Service: %SystemRoot%\System32\svchost.exe -k netsvcs (manual start)
    Windows Management Instrumentation Driver Extensions: %SystemRoot%\system32\Services.exe (manual start)


    --------------------------------------------------

    Enumerating Windows NT logon/logoff scripts:
    *No scripts set to run*

    Windows NT checkdisk command:
    BootExecute = autocheck autochk *

    Windows NT 'Wininit.ini':
    PendingFileRenameOperations: *Registry value not found*

    --------------------------------------------------

    Enumerating ShellServiceObjectDelayLoad items:

    Network.ConnectionTray: C:\WINNT\system32\NETSHELL.dll
    WebCheck: C:\WINNT\System32\webcheck.dll
    SysTray: stobject.dll

    --------------------------------------------------
    End of report, 28,044 bytes
    Report generated in 0.170 seconds

    Command line options:
    /verbose - to add additional info on each section
    /complete - to include empty sections and unsuspicious data
    /full - to include several rarely-important sections
    /force9x - to include Win9x-only startups even if running on WinNT
    /forcent - to include WinNT-only startups even if running on Win9x
    /forceall - to include all Win9x and WinNT startups, regardless of platform
    /history - to list version history only
     
  8. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    It's what I was afraid of it looks like something has whacked your winsock entries and removed the standard needed ones

    if you tried the fix here http://members.shaw.ca/techcd/WinsockXPFix.exe and that didn't work, then it looks like a repair install of win 2000 to fix that one

    before doing that though try a simple lsp fix that sometimes does it
    Download LSPfix here: http://www.cexx.org/lspfix.htm
    run the application. Just run it, you will see a list of files in the left hand pane and possibly some in the right hand pane. Do not change any of them, just tick the "I know what i'm doing" box & press finish and the program will do anything necessary

    I would be inclined to do a lsp fix first, if that doesn't work then use the winsockxpfix which does also work in 2000

    you need to reboot each time you use it before it will take effect
     
  9. laurieann

    laurieann Registered Member

    Joined:
    Apr 24, 2004
    Posts:
    6
    Derek: I tried the ISPfix early on. The entries that showed up on the left side were these:

    mr20.dll
    winmr.dll
    msafd.dll
    rsvpsp.dd

    I wasn't sure what to do so I just exited out. So, I should leave them all on the left side, click on the "I know what I am doing" box and click repair?
     
  10. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    yes, just leave them alone, tick the I know what I'm doing and press finish

    then reboot

    if that doesn't restore internet then
    use the other lspfix both Kent & I said about
    http://members.shaw.ca/techcd/WinsockXPFix.exe

    and if that doesn't work then it's a reinstall of windows I'm afraid as nothing else will
     
  11. laurieann

    laurieann Registered Member

    Joined:
    Apr 24, 2004
    Posts:
    6
    Dang...neither of those made a spot of difference. :oops: I guess it's time to reload Windows. I suppose I can view it as a learning opportunity, eh? I have never reloaded Windows so...another adventure.

    Just for my information, do you guess the files were dorked due to some sort of spyware?....or did I do the dirty deed in my repair efforts?

    Thanks so much for helping me with this--without you guys on forums like this, many of us would really be floundering.

    Off to find an Idiot Guide to Windows forum. If this works, I'll be sure and report back.
     
  12. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    normally it's a dodgy removal that damages the links, but that is usually cured by one of the 2 applications we advised

    before going down the reinstall path, just try to connect directly instead of via the router, just in case you have damaged that setting somehow it ahs been known

    if you do have to reinstall then try a repair install which keeps all your personal settings intact and remember to update at wiondows update
    SP2 is a bit old and SP4 is the latest service pack for W2K
     
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