Client Man

Discussion in 'privacy problems' started by trish303, Sep 16, 2003.

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  1. trish303

    trish303 Guest

    last night my daughter was sitting at the computer and she kept getting a pop up - a small box that said '****' and it said, can't connect, with a red X. It popped up continually. It wasn't listed as a pop up in my pop up killer.

    I scanned the system with spybot search & destroy, and it found client man. Messed around with it and got rid of it. I haven't opened my daughter's screen name to be sure that is what caused her pop up, but I think it was.

    I do my updates fairly often for spyware blaster and spywareguard.(at least once/week) At that point, I went to check to be sure they were up - to - date, and there was a new spywareblaster. However, I discovered that my spywareblaster was corrupted that was on my system. I am assumming that client man did this to it. I have no way to prove this, but I thought you might want to know. I uninstalled it and installed the new version, and everything seems to be great again. (until this client man comes knocking again, perhaps!)

    Thank you for the great programs! :D
    Trish303
     
  2. trish303

    trish303 Guest

    Just me again - does anyone know - I was reading more about client man. I read that it automatically changes settings in zone alarm to allow it permission to access the internet. I did find it in zone alarm - with permission. Should I either check off to not give it permission? or should I check to remove it? I am assuming that spybot removed it all as it claims to have.
    Thx!!
    Trish303
     
  3. Detox

    Detox Retired Moderator

    Joined:
    Feb 9, 2002
    Posts:
    8,507
    Location:
    Texas, USA
    Hm well I don't know anything about it myself; but if it alters a firewall it wouls sound more like a Trojan to me! I hope it's gone but there may be need of further investigation - hopefully someone with knowledge of this nasty will read this soon!
     
  4. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    ZA and Clientman

    Definitely deny it permission.

    General info and removal instructions

    If you'd like me to look if it is still active, please go to http://www.tomcoyote.org/hjt/, and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log as a .txt file, and copy and paste its contents into your next post.

    Most of what it lists will be harmless, so do not fix anything yet.

    Regards,

    Pieter
     
  5. trish303

    trish303 Guest

    Thanks! here is my text file. I think it is gone. I'm hoping it didnt' do any damage - supposedly it can corrupt IE and OE - this thing has the potential to be one nasty spyware!

    Logfile of HijackThis v1.97.2
    Scan saved at 9:17:01 PM, on 9/16/2003
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\cisvc.exe
    G:\PROGRA~1\FIXITP~1\mxtask.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    C:\WINDOWS\System32\taskswitch.exe
    C:\WINDOWS\StartupMonitor.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    G:\Program Files\PopUp Killer\PopUpKiller.EXE
    C:\Program Files\AIM95\aim.exe
    G:\PROGRA~1\YAHOOM~1\ypager.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    G:\Program Files\Javacool\SpywareGuard\spywareguardcp.exe
    G:\Program Files\Javacool\SpywareGuard\sgmain.exe
    G:\Program Files\Javacool\SpywareGuard\sgbhp.exe
    G:\PROGRA~1\FIXITP~1\mxtask.exe
    C:\WINDOWS\System32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Outlook Express\msimn.exe
    G:\PROGRA~1\YAHOOM~1\YSERVER.EXE
    G:\Cris Stuff\Zips and Downloads2\hyjack this\hijackthis\HijackThis.exe
    C:\Program Files\Messenger\msmsgs.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - g:\program files\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - G:\Program Files\Javacool\SpywareGuard\dlprotect.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\windows\googletoolbar_en_2.0.95-big.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\windows\googletoolbar_en_2.0.95-big.dll
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\System32\taskswitch.exe
    O4 - HKLM\..\Run: [ZingSpooler] C:\Program Files\Common Files\Zing\ZingSpooler.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [Run StartupMonitor] StartupMonitor.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
    O4 - HKLM\..\Run: [PopUpKiller] G:\Program Files\PopUp Killer\PopUpKiller.EXE
    O4 - HKLM\..\Run: [RCScheduleCheck] G:\Program Files\FixIt cd\recovery Comander\RCSCHED.EXE -CHECK
    O4 - HKLM\..\Run: [Fix-It AV] G:\PROGRA~1\FIXITP~1\MemCheck.exe
    O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
    O4 - HKCU\..\Run: [Yahoo! Pager] G:\PROGRA~1\YAHOOM~1\ypager.exe -quiet
    O4 - Startup: SpywareGuard Control Panel.lnk = G:\Program Files\Javacool\SpywareGuard\spywareguardcp.exe
    O4 - Startup: SpywareGuard.lnk = G:\Program Files\Javacool\SpywareGuard\sgmain.exe
    O4 - Global Startup: Microsoft Mouse.lnk = C:\Program Files\Microsoft Hardware\Mouse\dplaunch.exe
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
    O8 - Extra context menu item: &Google Search - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsearch.html
    O8 - Extra context menu item: Backward &Links - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmbacklinks.html
    O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmcache.html
    O8 - Extra context menu item: Si&milar Pages - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmsimilar.html
    O8 - Extra context menu item: Translate Page - res://c:\windows\GoogleToolbar_en_2.0.95-big.dll/cmtrans.html
    O9 - Extra button: ICQ Pro (HKLM)
    O9 - Extra 'Tools' menuitem: ICQ (HKLM)
    O9 - Extra button: AIM (HKLM)
    O9 - Extra button: Yahoo! Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: symsupportutil - https://www-secure.symantec.com/techsupp/activedata/symsupportutil.CAB
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pos7_x.cab
    O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://205.159.125.199/central/02030106/cccabs/CleverContent.cab
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.bitstream.com/wfplayer/tdserver.cab
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} (LiveUpdate Crescendo) -
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://active.macromedia.com/director6/cabs/SW.CAB
    O16 - DPF: {1DA3C4AB-E6B6-47A6-B0F3-1BD81524B51B} (ActiveWorldsDownload Control) - http://www.activeworlds.com/products/ActiveWorldsDownload.cab
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/20020323/qtinstall.info.apple.com/qt505/us/win/QuickTimeInstaller.exe
    O16 - DPF: {4BEE3896-4820-48D1-85EA-5A9A9ECD3D95} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/0395bbd5c8b0e148ab00/netzip/RdxIE601.cab
    O16 - DPF: {597C45C2-2D39-11D5-8D53-0050048383FE} (OPUCatalog Class) - http://office.microsoft.com/productupdates/content/opuc.cab
    O16 - DPF: {5E943D9C-F8DC-4258-8E3F-A61BB3405A33} (ZingBatchAXDwnl Class) - http://www.imagestation.com/common/classes/batchdwnl.cab?version=4,3,2,20802
    O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.google.com/data/en/big/1.1.62-big/GoogleNav.cab
    O16 - DPF: {6D0B3A37-EF50-41BF-BC3C-769E4E83CB37} (RamOptimizer Control) - http://www.ramoptimizer.com/RamOptimizer.ocx
    O16 - DPF: {6FB9FE59-7D3B-483D-9909-C870BE5AFA1F} (DiskHealth Class) - http://www.pcpitstop.com/pcpitstop/diskhealth.cab
    O16 - DPF: {70BA88C8-DAE8-4CE9-92BB-979C4A75F53B} (GSDACtl Class) - http://launch.gamespyarcade.com/software/launch/alaunch.cab
    O16 - DPF: {72C23FEC-3AF9-48FC-9597-241A8EBDFE0A} (InstallShield International Setup Player) - http://ftp.hp.com/pub/automatic/player/isetupML.cab
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003063001/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} - http://toolbar.google.com/data/GoogleActivate.cab
    O16 - DPF: {90A29DA5-D020-4B18-8660-6689520C7CD7} (DmiReader Class) - http://support.dell.com/us/en/systemprofiler/SysProfLcd.CAB
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37602.5755439815
    O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DE22A7AB-A739-4C58-AD52-21F9CD6306B7} (CTAdjust Class) - http://www.microsoft.com/typography/clearadj.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
     
  6. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi trish303,

    Check the items listed below in HijackThis, close all windows except HijackThis and click Fix checked:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    O16 - DPF: {0122955E-1FB0-11D2-A238-006097FAEE8B} (CscClnt Class) - http://205.159.125.199/central/02030106/cccabs/CleverContent.cab
    O16 - DPF: {0FC6BF2B-E16A-11CF-AB2E-0080AD08A326} (LiveUpdate Crescendo) -
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/0395bbd5c8b0e148ab00/netzip/RdxIE601.cab
    O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/Auto_Installer/dwnldr.cab

    Then reboot. No sign of Clientman left, just some general housecleaning. ;)

    Regards,

    Pieter
     
  7. trish303

    trish303 Guest

    Thank you! All done!! :)
    I really appreciate your input in this - and your time to look at it! I was surprised to see crescendo on there - and stopzilla. They haven't been on the computer for a while now. I ran a registry checker a friend suggested that I run, and it got rid of a lot of pieces of programs that had been removed - but not those! but I don't understand enough to know on my own what should and shouldn't be removed. (other than sometimes there are some obvious ones).
    Now - I hope I don't get client man again! It was more than just a nuisance spyware! How dare it corrupt my spywareblaster and go right thru my zone alarm!! :mad:

    thanks again!!!
    Great programs! and the help here was very nice!
     
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