Clicked on trial by mistake :(

Discussion in 'General Returnil discussions' started by yashau, Feb 23, 2011.

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  1. yashau

    yashau Registered Member

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    I clicked on trial by mistake on a computer while installing Returnil. I have uninstalled it, cleared the registry in all the places I could find but I haven't been able to install it fresh. Is there any way to get back to a free installation? Btw I use Returnil Pro on my main system it's a great software

    Cheers
     
  2. Coldmoon

    Coldmoon Returnil Moderator

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    Ok, this is fine and would register the software as the full Pro version during the trial period and then reverted to the Free version at the end of the trial if you did not purchase a License.

    What did you do to uninstall? If you used the add/remove programs feature in Windows, you should not have any issues reinstalling a new copy of the software. Did you use a third party uninstaller? If yes, there is probable damage so you will need to try multiple reinstalls in a row to:

    1. Fix the damage caused by the 3rd party uninstaller
    2. Complete the full installation

    Mike
     
  3. yashau

    yashau Registered Member

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    I haven't used any third party uninstallers. When I reinstall it I don't get the screen where I select the free,trial etc and it straightaway shows the scan and report usage/statistics options. It skips the first page altogether.
     
  4. Coldmoon

    Coldmoon Returnil Moderator

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    So it is now installed? If yes, you can re-register the client by clicking the "Details" link in the lower left corner of the main window to open the License Registration screen.
     
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