Citibank phone access security

Discussion in 'other security issues & news' started by rice4lunch, Nov 12, 2009.

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  1. rice4lunch

    rice4lunch Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    70
    I called citi to check on my account. It was able to match my phone number to my account number and I was able to access my info automatically without a password. Caller ID's could be spoofed, should I be worried? Not that I have any money... but good to know.
     
  2. ronjor

    ronjor Global Moderator

    Joined:
    Jul 21, 2003
    Posts:
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    Location:
    Texas
    Personally, I would pose this question to Citi. A password of some sort should be required.
     
  3. MikeBCda

    MikeBCda Registered Member

    Joined:
    Jan 5, 2004
    Posts:
    1,627
    Location:
    southern Ont. Canada
    Password should be a must, for sure. I don't often do bank transactions by phone, since I prefer my bank's web service where I can see what I'm inputting. But if I do use the phone, as when my computer's down, that requires entering my full bank card no. (something like 16 digits) plus my "phone code", 3 or 4 digits analogous to (but preferably not resembling) the PIN.
     
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