chupacabra removal

Hi, disabled

Best do as Support says, they know it is a FP.

Take Care,
TheQuest

 

Hi, All

Any news from anybody who had this FP, as it been fixed.

Take Care,
TheQuest

 

why not? because it is a FALSE POSITIVE! That means that PE is/was detecting the malware then the malware is actually not there. When a false positive occurs, the detecting program has simply identified something else as some particular malware. This happens with all scanner etc. from time to time. If you delete the entry, then you delete whatever regular program it is that was incorrectly identified.

 

Hello all,

I am really sorry for the inconvenience. The problem with chupacabra will be fixed in SpywareUpdate b605.

Thank you.
--
Irina Shirokova

 

SpywareUpdate b605. -

 

Hello Дмитрий,

This update is scheduled for release by the end of this week so we would be grateful if you downloaded it as soon as it became available and let us know your results with it.

Thank you.
--
Irina Shirokova

 

Thanks,Irina,ok

 

Dear Acronis,

Upon downloading the latest spyware updates which seemed to have problems for alot of people. I'm happy to say the the chupacabra problem is now fixed.

Thanks acronis,

Keep up the good work

Sincerely,

Zebis

 

Hello zebis,

Please accept our sincere apologies for your inconvenience. We are really sorry that this problem has taken so much time.

Thank you.
--
Irina Shirokova

 

I still have this problem. I am running PES ver. 8 build 748 with defs updated on 08-15-05 and it still comes back. Please help

 

Hello ryno,

Please download the latest Spyware update and see whether the problem remains. Please also tell me your actions: 1. You scan your computer 2. Delete chupacabra 3. Scan and Acronis Privacy Expert Suite find chupacabra again. Am I correct? If yes, please create a screenshot of what Acronis Privacy Expert Suite found on your computer and send it to support@acronis.com along with the link to this thread, also please indicate in the subject that you want to contact Irina Shirokova.

Thank you.
--
Irina Shirokova