choosing partition type problem

Discussion in 'Acronis True Image Product Line' started by brachd, May 26, 2006.

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  1. brachd

    brachd Registered Member

    Joined:
    Sep 25, 2004
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    have successfully restored my own data from partition E but when i try and restore my programmes C I am halted at the stage of choosing the restored partition type. Selecting either Active,Primary or Logical resulted in a window saying "Cannot change partition type to Activel, Primary or Primary"
    I have alreadt partially restored C from a disk which was one year ago and wish to bring the restore up to date. As\I understand it from previous messages the latest restore will delete the previous one.
    C is the NTFS partition
     
  2. brachd

    brachd Registered Member

    Joined:
    Sep 25, 2004
    Posts:
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    Further to my message I shoulf have pointed out that when asked to select the partition I wanted they were all greyed out witha note saying that the partitions already restored are all checked off and disabled
    Alsi the partitions with not enough space are also disabled
    In fact I have used only 6.8GB from the 17.1 GB C partition
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello brachd,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure that you use the latest build of the respective version of Acronis True Image which is available at: http://www.acronis.com/homecomputing/support/updates/

    To get access to updates you should create an account at:
    http://www.acronis.com/homecomputing/my/
    then log in and use your serial number to register your software.

    Please make screen shots all of your steps during the restoration process and send them to us.

    If you are not familiar with making screen shots, please read the below step-by-step instructions.

    - Get to the window which you want to make a screen shot of;
    - Hit the (Alt+)PrintScreen button on your keyboard;
    - Run Paint usually available in Start\Programs\Accessories or another graphics application;
    - Choose Paste command in Edit menu;
    - Save the result picture with JPEG format being preferable.

    Please create Acronis Report and Windows System Information as it is described in Acronis Help Post.

    Please submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with the solution.

    Thank you.
    --
    Tatyana Tsyngaeva
     
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