Charter Communications says vendor breach exposed some customer data

guest · Jan 28, 2023

By Jonathan Greig @jgreigj - January 27, 2023

Telecommunications company Charter Communications said one of its third-party vendors suffered from a security breach after data from the company showed up on a hacking forum.
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On Thursday, a forum user posted information allegedly stolen from the company that included names, account numbers, addresses and more for about 550,000 customers.

“We are aware of the post and following our security protocol in response. The initial evidence suggests that one of our third-party vendors had a security breach,” a spokesperson said. “At this time, we do not believe that any customer proprietary network information or customer financial data was included.”
The spokesperson did not respond to follow-up questions about what third-party vendor was hacked, when the hack occurred or when affected customers will be notified.
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Charter Communications is the second largest cable operator in the U.S. and fifth largest telephone provider – with more than 32 million customers in 41 states. On Friday, it reported nearly $14 billion in revenue for the last quarter of 2022.

The hacker post says the database includes a range of information on repairs and sales.
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