I would like to hear what someone from ESET has to say about my comments. This is intended as a constructive inquiry. I earned my living as a programmer on mainframes and have been playing with PCs for 15 years. A program like ESET and others I have are very complicated and IMHO I certainly don't have the knowledge to change ESETs settings when I get a new version. I have the greatest respect for ESET or I wouldn't be using it. My question is: why do companies like ESET expect their users to make changes without detailed instructions as to what might happen due to their changes. That's one thing that programming has taught me, make any change then TEST, don't assume. About the only thing I change when I get a new ESET package is their advanced settings. Most users IMHO should never change these settings. Maybe that's why a lot of people are having trouble with ESET and I never do. I would think this would hurt ESET and I don't want it to go away. God help me if had to get Symantec or McCafee. Or maybe everyone else is a genius and I am to stupid to use a puter.