Changing Registration email / password?

Discussion in 'Acronis True Image Product Line' started by msanto, Dec 12, 2004.

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  1. msanto

    msanto Registered Member

    Joined:
    Aug 12, 2004
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    Is there a way to do this? I registered my copy of TI 8 under one email address and I'd like to change it. I see no way to do this from the Acronis website, even after logging into support to d/l an update.

    I also see no way to change my password. Maybe I'm missing a link someplace.
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello msanto,

    Thank you for purchasing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/)

    We are sorry for your inconviniences.
    Please send both e-mail addresses (the one you have entered and the one you want to enter) along with the serial number for the software to support@acronis.com. We will correct the registration information immediately.
    Thank you
    --
    Ilya Toytman
     
  3. msanto

    msanto Registered Member

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    Aug 12, 2004
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    Wow. I did that, and it looks like they already changed it. Talk about fast.
     
  4. mareke

    mareke Registered Member

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    Oct 19, 2004
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    Location:
    Sydney Australia
    You should be able to edit your details once you've logged in. Acronis should fix this.
     
  5. msanto

    msanto Registered Member

    Joined:
    Aug 12, 2004
    Posts:
    214
    I would tend to agree, but at least they were quick.
     
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