CD rom drawer keeps opening

Discussion in 'other software & services' started by des, Aug 13, 2005.

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  1. des

    des Registered Member

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    Aug 12, 2005
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    please help, i have a laptop computer, everytime i turn on it on, the CD-rom drawer keep opens, and you have to push closed at least 3 or 4 times before it stays shut. But if i put a CD or DVD in, the drawer opens at the same time when the CD or DVD is about to run on the system. Any help would be most grateful. Is this a software or a hardware problem?



    Thanks!


    Des
     
  2. hadi

    hadi Guest

    could be an intruder. any popup after the drawer opens
    1-check for possible virus/spyware/malware etc. (its not a joke)
    2-delete its driver and restart. Let windows re-installs it
    3-lens could be dirty
    4-disable the CDROM in CMOS setup
    5-it could be a drive malfunction.
     
  3. des

    des Registered Member

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    Aug 12, 2005
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    thanks,i do have some malware and spyware on the comp,i also have a lop which has installed itself having a hard time removimg these i will try what u said thanks
     
  4. des

    des Registered Member

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    Aug 12, 2005
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    ogh by the way if it has installed a driver on my comp,how do i remove it
     
  5. hadi

    hadi Guest

    scan your system with these freebies
    Microsoft Malicious Software Removal Tool
    http://www.microsoft.com/security/malwareremove/default.mspx
    MSAS = microsoft antispyware
    http://www.microsoft.com/downloads/...A2-6A57-4C57-A8BD-DBF62EDA9671&displaylang=en
    spybot s&D
    http://www.safer-networking.org/en/download/index.html
    Ad-Aware
    http://www.lavasoftusa.com/software/adaware/
    Ewido
    http://www.ewido.net/en/download/
    HijackThis
    http://www.spywareinfoforum.com/~merijn/downloads.html
    run HijackThis THEN Analyze HJT log here
    http://www.hijackthis.de/
    if many red entries in your log then use their service here
    http://forum.hijackthis.de/forumdisplay.php?f=10&guestlanguageid=4
    they are quite good. read sticky threads first
     
  6. des

    des Registered Member

    Joined:
    Aug 12, 2005
    Posts:
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    i have scanned using adaware,spybot and ewido they do find them but they keep on returning do you think these spyware could be affecting the cdrom drawer
     
  7. hadi

    hadi Guest

    do the scan in safe mode, and have HJT log analyzed quickly
     
  8. des

    des Registered Member

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    Aug 12, 2005
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    i'm not very good with comps hadi so could you explain to me what you mean by safe mode and what is a HJT log,i do appreciate this help
     
  9. hadi

    hadi Guest

    (4 XP)keep pressing F8 just before the welcome screen then you enter the safe mode.
    hijackthis. you can read about it later but for the timebeing download it and run it. click "do system scan and save a log file" the log file appears automaticaly in a notepad select all and copy the text then paste it in the textbox here
    http://www.hijackthis.de/
    hit analyze
     
  10. des

    des Registered Member

    Joined:
    Aug 12, 2005
    Posts:
    6
    thanks for that i will try it,and let u know
     
  11. iwouldn't

    iwouldn't Guest

    I wouldn't rely on any results you get at that site Hijackthis.de. It is full of false positives. All of the online auto Hijackthis scanners are known to be unreliable. You can REALLY SCREW UP YOUR COMPUTER if you delete anything that is a false positive, and not real malware.

    It is ALWAYS better to post your Hijackthis log at a forum that has expert Hijackthis analyzers, who are 'real people', and can read your log and explain fully what you should and shouldn't delete from your computer.

    Use the website Hijackthis.de AT YOUR OWN RISK! I would caution you to NEVER delete any malware detections you get at Hijackthis.de without first asking a qualified Hijackthis expert at a forum like http://www.dslreports.com/forum/security. At Dslreports they can help you with your Hijackthis log results. Best of luck.
     
  12. snowbound

    snowbound Retired Moderator

    Joined:
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    Posts:
    8,723
    Location:
    The Big Smoke
    I agree...

    It's imperative that u get expert help when it comes to HJT.

    I for one wish that site posted above(http://www.hijackthis.de/) never existed.... I can just imagine how many people have mistakenly deleted entries and caused more problems than they already had.

    Just my .02 ;)


    snowbound
     
  13. G-Force

    G-Force Guest

    I have no knowledge of the .de forums not having browsed there but can attest to many "bogus" calls made by their online HJT service. Personally I find Help2Go's Detective far more accurate ... choosing NOT to identify "potentials" IMHO.

    Wilder's own Tony Klein and Merijn himself are heavy contributers. :cool:


    GF
     
  14. G-Force

    G-Force Guest

    Des,

    As an "IMPORTANT" note ... make a folder for HJT on your hard drive, zip/extract to it before running. ;)


    GF
     
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