Casprog removal

Discussion in 'adware, spyware & hijack cleaning' started by slik_1967, Mar 29, 2004.

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  1. slik_1967

    slik_1967 Registered Member

    Joined:
    Mar 29, 2004
    Posts:
    3
    I have been having a lot of problems with Internet explorer just freezing up, and especially any Google search would just die. I downloaded Ad-aware and ran it as per the instructions from a post by LowWaterMark on Nov 5, 2003. I then used Highjackthis, and this was the results from the log file:

    Logfile of HijackThis v1.97.7
    Scan saved at 4:12:40 PM, on 3/29/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\ibmpmsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\inetsrv\inetinfo.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Exchsrvr\bin\exmgmt.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlagent.EXE
    C:\Program Files\Quest Software\Spotlight\Plug-ins\SpotlightonExchange\Monitoring Engine\NotificationAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\QUESTS~1\QUESTC~1\QCUpdate.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.prod.quest.corp:xxxx
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.fastlane.com;*.quest.com;*.prod.quest.corp;*.sitraka.com;<local>
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [QCUpdate] C:\PROGRA~1\QUESTS~1\QUESTC~1\QCUpdate.exe /CHECK
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe -a
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Norton AntiVirus Corporate Edition.lnk = C:\Program Files\NavNT\vpc32.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {0369528B-3082-11D2-9997-00A0C9B7A242} (PlaceWare Presentation-Upload Control) - http://pwg.ops.placeware.com/etc/pwj/fastlane/placeware.aud.ieupload/UploadControl.cab
    O16 - DPF: {06ED1FEF-3D05-11D2-8427-00609784D0F1} (ClarifyAppOcx Control) - http://10.1.1.156/clearquality/clfyappctrl128.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.en.msn.ca/Components/Ocx/SurVid/MSSurVid.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37875.2443518518
    O16 - DPF: {AA14C86B-DA22-4811-8186-BB496A299C5F} (Be Here TotalView Player ActiveX Control, Version 3.0) - http://www.spincam.com/360video/plugins/iVideoViewer3_0.cab
    O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.3.1_02) - http://www.theimo.com/imoweb/pubs/plugin/1.3/j2re-1_3_1_02-win.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
    O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://kanmisw01/nav/webinst/WebInst.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://discusdata.webex.com/client/latest/webex/ieatgpc.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prod.quest.corp
    O17 - HKLM\Software\..\Telephony: DomainName = prod.quest.corp
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prod.quest.corp

    If anything else is required please let me know. Thanks.
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    5,082
    Location:
    North Carolina, USA
    Hi slik_1967,

    Welcome to Wilders.

    Ad-Aware seemed to get rid of the majority of your problems.

    Check the following items in HijackThis.
    Close all windows except HijackThis and click Fix checked:

    O2 - BHO: (no name) - {71ED4FBA-4024-4bbe-91DC-9704C93F453E} - (no file)

    Download CWShredder and run. Be sure ALL other windows are closed use the Fix button and follow the instructions you will receive.

    Reboot and then post a fresh HijackThis log.

    Regards,
    Kent
     
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    and sort out this entry

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.prod.quest.corp:xxxx

    if you are using a proxy, you need a port set, if it's an edit to hide the port number OK , but make sure in the connection settings, otherwise you will have connection problems
     
  4. slik_1967

    slik_1967 Registered Member

    Joined:
    Mar 29, 2004
    Posts:
    3
    Thanks for your help so far.
    So I removed the BHO entry as indicated below, ran CWShredder (with no errors), rebooted, and ran Highjackthis. The log is below. BTW, I xxxx'd the port number on purpose.

    Also wondering if there is any way to permanently get rid of the CasProg entry in my Add/Remove Programs. Thanks again for all your help.

    Logfile of HijackThis v1.97.7
    Scan saved at 8:41:46 AM, on 3/30/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\System32\ibmpmsvc.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\NavNT\defwatch.exe
    C:\WINDOWS\System32\inetsrv\inetinfo.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlservr.exe
    C:\Program Files\NavNT\rtvscan.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Exchsrvr\bin\exmgmt.exe
    C:\Program Files\Microsoft SQL Server\MSSQL\Binn\sqlagent.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\AGRSMMSG.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\PROGRA~1\QUESTS~1\QUESTC~1\QCUpdate.exe
    C:\Program Files\MSN Messenger\msnmsgr.exe
    C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    C:\WINDOWS\system32\userinit.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy.prod.quest.corp:xxxx
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.fastlane.com;*.quest.com;*.prod.quest.corp;*.sitraka.com;<local>
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
    O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
    O4 - HKLM\..\Run: [Tgcmd] "C:\Program Files\Support.com\bin\tgcmd.exe /server"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - HKCU\..\Run: [QCUpdate] C:\PROGRA~1\QUESTS~1\QUESTC~1\QCUpdate.exe /CHECK
    O4 - HKCU\..\Run: [PlaxoUpdate] C:\WINDOWS\Plaxo\1.4.2.25\InstallStub.exe -a
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
    O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: Norton AntiVirus Corporate Edition.lnk = C:\Program Files\NavNT\vpc32.exe
    O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
    O9 - Extra button: Research (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BED220-FBC7-4392-93A2-3A50B056F78E} - http://down.plaxo.com/down/release/instub.cab
    O16 - DPF: {0369528B-3082-11D2-9997-00A0C9B7A242} (PlaceWare Presentation-Upload Control) - http://pwg.ops.placeware.com/etc/pwj/fastlane/placeware.aud.ieupload/UploadControl.cab
    O16 - DPF: {06ED1FEF-3D05-11D2-8427-00609784D0F1} (ClarifyAppOcx Control) - http://10.1.1.156/clearquality/clfyappctrl128.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} (Office Update Installation Engine) - http://office.microsoft.com/officeupdate/content/opuc.cab
    O16 - DPF: {54B52E52-8000-4413-BD67-FC7FE24B59F2} (EARTPatchX Class) - http://files.ea.com/downloads/rtpatch/v2/EARTPX.cab
    O16 - DPF: {928626A3-6B98-11CF-90B4-00AA00A4011F} (SurroundVideoCtrl Object) - http://autos.en.msn.ca/Components/Ocx/SurVid/MSSurVid.cab
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37875.2443518518
    O16 - DPF: {AA14C86B-DA22-4811-8186-BB496A299C5F} (Be Here TotalView Player ActiveX Control, Version 3.0) - http://www.spincam.com/360video/plugins/iVideoViewer3_0.cab
    O16 - DPF: {CAFEEFAC-0013-0001-0002-ABCDEFFEDCBA} (Java Runtime Environment 1.3.1_02) - http://www.theimo.com/imoweb/pubs/plugin/1.3/j2re-1_3_1_02-win.exe
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab
    O16 - DPF: {D30CA0FD-1CA0-11D4-AC78-006008A9A8BC} (WebBasedClientInstall Class) - http://kanmisw01/nav/webinst/WebInst.cab
    O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://discusdata.webex.com/client/latest/webex/ieatgpc.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = prod.quest.corp
    O17 - HKLM\Software\..\Telephony: DomainName = prod.quest.corp
    O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = prod.quest.corp
     
  5. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,429
    Location:
    Netherlands
    Hi slik_1967,

    Copy the part in bold below, save it as uninstcasprog.reg
    and doubleclick that file when you are done.
    Confirm you want to merge it with the registry when prompted.

    REGEDIT4

    [-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CasProg]


    It may require a reboot, but then CasProg should be gone in Add/Remove Software.

    Regards,

    Pieter
     
  6. slik_1967

    slik_1967 Registered Member

    Joined:
    Mar 29, 2004
    Posts:
    3
    You guys are awesome. Worked like a charm. Thanks so much for your help.
     
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