In a thread I started earlier today, I was told that there was a new version of Returnil. I decided to upgrade to it, but I ran into problems because I forgot I needed to disable my security software first. As I explained in the earlier thread, I finally went back to a Restore Point from yesterday, then (with the security software disabled), uninstalled the old version of Returnil, rebooted, and went to install the new version. To my dismay, I've gotten the same messages I had earlier. First, that Returnil Setup Wizard ended prematurely because of an error, and then "A prior uninstall of a Returnil product did not complete properly. Please acomplete the uninstall of this software and restart your computer before installing Returnil Virtual System 2010." Of course, as was the case before, no version of Returnil was listed in Add/Remove Programs. Indeed, this time I thought I had successfully uninstalled the earlier version. The only thing I could do, again, was go back to yesterday's restore point. I've done that, and I seem to have a working copy of the old Returnil on my computer, but I am completely unable to upgrade. I have no idea what to do and would be most grateful for some help. Again.