Can't Update Virus Signature Database

For some reason I'm not able to update the virus signature database. It either gets a Download Interrupted or File Not Found error. I'm using Windows Vista Ultimate.

 

Same here.

Cheers

 

A user in the Bulgarian forum has the same problem with XP SP2 . I checked his settings are OK . Hope to hear ~a solution~

 

No problem here

 

no problem here. update feel faster than 2.x

 

it is indeed.

 

I finally got it to successfully update by using dial-up internet. It seems my router is blocking the updates but why it does is still a mystery to me. My router is a Dynalink RTA1335.

EDIT: I checked for updates while connected to the router and now it comes up with no errors. But there wasn't any updates so I'll see if that's the same when there is an update available to download.

 

@ fragerfox

Next time , when you are with your router , use ping and tracetr command to check your connection with ESET servers
ping u34.eset.com or tracert u34.eset.com (example)

You'll see if you have connection to them and if not , where you loose it.

 

Seems to choke at u34.eset.com, ping works fine though. I have attached the tracert results.

 

automatic updates don't seem to work - funny enough:

Settings - choose server automatically
Server - list is empty??

Ruben

 

Unless you define your own servers there will only be the automatic server selection available.

 

hmm - I imagined -cause pressing update now works. So how do I check if automatic works?

Ruben

 

Great job ! (you know why)

 

I tried today to update but still no luck with the router. Any help?

 

Are we supposed to be able to get updates for ESS at the moment?
I tried pointing it to my local mirror also but that didn't work either (not that I really expected it to)

Cheers

 

Did you try automatic mode?

 

ESS does not currently have the mirror feature so you cannot update it from a mirror.

 

Hi Marcos

Good to see you are here in the weekends as well.
Support from Eset comes in the weekends as well I see

 

Thanks for confirming that Marcos - I thought that would be the case.

I will un-install ESS Beta and continue with NOD32 v2.7 until ESS can be updated either from ESET directly or from my mirror, I'm sure somebody will post about it at that time, or reply to the request sent to betasupport on Sat 7/04/2007 13:19 GMT+11

All the other parts seem to be working very well.

Cheers

 

ESS can be updated directly from ESET via internet . Just configure your update as to "Choose automatically" server and update

 

Yes, that is how it should work. When it didn't then I also tried to update from my mirror.

Cheers

 

Then going back to NOD32 would be the right choice

 

Cheers

 

is there any trouble with the update server ? my ESS cannot update now. last update is 2174 and it stuck in there

 

No , because my NOD32 updates flawlessly . It is a bug in the Suit , which I experience sometimes , sometimes not.