Can't update signature with proxy server

Discussion in 'ESET Smart Security v3 Beta Forum' started by dick58, May 29, 2007.

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  1. dick58

    dick58 Registered Member

    Joined:
    Jun 17, 2005
    Posts:
    3
    Location:
    Buenos Aires
    I was using the antivirus NOD32 with a proxy with safety without problems, but when I use Eset Smart Security it does not update the files.
    I execute the ping on the direction of the server and I have response. The configuration is:
    Proxy-server: adp-isa
    Port: 8080
    Proxy server requieres autentication: yes
    User name: adpconsultores\rgadea
    Password: **********
    Thanks for same solution
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    If it worked with version 2.7, check the proxy server settings in the advaced setup and make sure they are correct. If update through the proxy didn't work with v. 2.7, then the proxy must be using unsupported authentication method.
     
  3. dick58

    dick58 Registered Member

    Joined:
    Jun 17, 2005
    Posts:
    3
    Location:
    Buenos Aires
    it worked with version 2.7 of NOD32 antivirus and the configuration is the same. In my house the update works very well but I haven't proxy with authentication method.
     
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