Can't unmount archive

Discussion in 'Paragon Drive Backup Product Line' started by robquatr, Mar 13, 2010.

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  1. robquatr

    robquatr Registered Member

    Joined:
    Mar 13, 2010
    Posts:
    2
    Sorry for the bad language.

    Both Drive Backup 9 as in Backup & Recovery 10 free under Windows 7, I can not unmount an archive. When I turn off the drive through the device manager, then I am able to unmount the archive.
    Always appearing in my log the two following messages:

    1 time

    Log Name: System
    Source: Microsoft-Windows-Kernel-PnP
    Date: 13-3-2010 13:22:56
    Event ID: 225
    Task Category: (223)
    Level: Warning
    Keywords:
    User: SYSTEM
    Computer: PC-Robert
    Description:
    Application System Process ID 4 with the removal or ejection of UimBus device \ Device Image

    \ 1 & 0 & & 2e4e3102 stopped 00,000,001.
    Event-XML:
    <Event Xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-Kernel-PnP" Guid="{9C205A39-1250-487D-ABD7-E831C6290539}" />
    <EventID> 225 </ EventID>
    <Version> 0 </ Version>
    <Level> 3 </ Level>
    <Task> 223 </ Task>
    <Opcode> 0 </ Opcode>
    <Keywords> 0x8000000000000000 </ Keywords>
    <TimeCreated SystemTime="2010-03-13T12:22:56.465995700Z" />
    <EventRecordID> 26,255 </ EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="48" />
    <channel> System </ Channel>
    <Computer> Robert-PC </ Computer>
    <Security UserID="S-1-5-18" />
    </ System>
    <EventData>
    <Data Name="ProcessId"> 4 </ Data>
    <Data Name="ProcessNameLength"> 6 </ Data>
    <Data Name="ProcessName"> System </ Data>
    <Data Name="DeviceInstanceLength"> 40 </ Data>
    <Data Name="DeviceInstance"> UimBus \ Image Device \ 2e4e3102 & 1 & 0 & 00000001 </ Data>
    </ EventData>
    </ Event>


    9 times

    Log Name: System
    Source: Disk
    Date: 13-3-2010 13:51:38
    Event ID: 11
    Task Category: None
    Level: Error
    Keywords: Classic
    User: not applicable
    Computer: PC-Robert
    Description:
    The driver detected a controller error on \ Device \ Harddisk2 \ DR4.
    Event-XML:
    <Event Xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Disk" />

    Regards
     
  2. Paragon_Tommy

    Paragon_Tommy Paragon Moderator

    Joined:
    Aug 10, 2009
    Posts:
    918
    This has to do with the Universal Image Mounter (uim) driver that's not working for your Windows 7. If the OS is 64bit, please check again if you have the latest version of Backup & Recovery 10 Free edition.
     
  3. robquatr

    robquatr Registered Member

    Joined:
    Mar 13, 2010
    Posts:
    2
    My OS is 32bit and I downloaded the most recent version.
     
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