Can't submit to your report@prevxresearch.com email address

Discussion in 'Prevx Releases' started by jlo, Jun 18, 2009.

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  1. jlo

    jlo Registered Member

    Joined:
    Nov 29, 2004
    Posts:
    475
    Location:
    UK
    Hi, Just sent some undetected malware to you at report@prevxresearch.com but got the below message which bounced back at me?

    Looks like your mailbox may be full!

    Cheers

    Jlo31


    To: report@prevxresearch.com
    Subject: Possible undetected malware
    Sent: Thu, 18 Jun 2009 17:54:48 +0100

    did not reach the following recipient(s):

    report@prevxresearch.com on Thu, 18 Jun 2009 17:55:42 +0100
    The message could not be delivered because the recipient's mailbox
    is full.
    < c2beaomr02.btconnect.com #5.2.2 SMTP; 552-5.7.0 Our system
    detected an illegal attachment on your message. Please>
     
  2. Page42

    Page42 Registered Member

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    Did you follow these instructions...

     
  3. EraserHW

    EraserHW Malware Expert

    Joined:
    Oct 19, 2005
    Posts:
    588
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    Italy
    Hello :)

    Please, check the sticky howto thread and follow the instructions listed there to send us a sample.

    Thank you.

    Best regards,
    Marco
     
  4. jlo

    jlo Registered Member

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    Ah thats the problem. I only have 7-zip and that does not give the option to compact using RAR. Oh well never mind. I sent it through as a zip file which is why it was rejected.

    Best wishes

    Jlo31
     
  5. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    We also accept 7z - basically any archive which is non-zip will go through :)
     
  6. jlo

    jlo Registered Member

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    Great. Will send it through compressed as 7Z now.

    Thanks

    Jlo31
     
  7. FanJ

    FanJ Updates Team

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    Feb 9, 2002
    Posts:
    3,158
    Hi,
    Would it perhaps be a good idea to add that in the sticky ?

    It is now saying that you have to use a RAR archive. ;)
     
  8. jlo

    jlo Registered Member

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    File added about 10 mins of sending the file in. Nice work Prevx. Quick response as normal!
     
  9. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    Done :)
     
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