Can't set my home page - only searchpage.html comes back

Hi - I need help.

My home page is now set to C:\searchpage.html. I change it back to yahoo and C:\searchpage.html. keeps coming back. I was on the phone with HP tech support last night and after 3 1/2 hours of trying to help me clean it out. He couldn't. He gave me a case # and told me to call back.

I ran and downloaded Hijack This, deleted all that came up. I would run another scan and it all came back. I deleted ALL again, and they all came back.

I don't know where to find my running processes to cut and paste them here. Can I copy what is showing up in Highjack This to show? Won't let me copy and paste and like I've mentioned...I don't know THAT much on pc's.

Please help me-

Candy

 

Hi candycane008,

Please follow the instructions posted here:
https://www.wilderssecurity.com/showthread.php?t=15913

As an extra download and run CWShredder
Use the Fix button and follow the instructions provided by the program.

Then reboot, run HijackThis as instructed in the post I linked to and post the log.

Regards,

Pieter