Hello, now I write in english because my 2 emails in german to the german support don't be answered. I can't backup any options of my programs. I want backup the options of: - Firefox 2.0 - Miranda 0.6 - iTunes 7.0.2 - Thunderbird 188.8.131.52 - OpenOffice 2.1 - IE 7 - Opera 9.1 - Winamp 5 - Acronis True Image But there fields are greyed out. Ok some of that programs has another version then the selection in true image. What must I do to backup them, too? I can't choice this programs in the backup. The only 2 programs which I can backup are Acrobat Reader 7 and Filezilla 2.2.30a. *edit* I use True Image 10 Build 4.871 Windows XP Home SP2 with all updates. Larix Sorry for my bad english, but I hope that you can understand all.