Can't safely remove external HD

Discussion in 'Acronis True Image Product Line' started by Mike Rain, Aug 17, 2005.

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  1. Mike Rain

    Mike Rain Guest

    I used Trueimage 8.0 to make an image of my hard drive to an external USB hard drive. When I try to remove the external hard drive (to put it in a safe), using the Windows "safely remove hardware" function, it says "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later."

    I'm assuming Trueimage is somehow still accessing the external drive, because I don't know what else could be. Is there a fix for this?

    Thanks!
    - Mike
     
  2. WSFuser

    WSFuser Registered Member

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    download unlocker and install it. rightclick on ur external drive n then click unlocker then unlock all. otherwise just wait for true image to finihs with the drive.
     
  3. Brian K

    Brian K Imaging Specialist

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    Probably 2/3 of the times I want to remove my USB External HD I get that message. It's not related to TI, nothing is running and 10 minutes later, the same message. I just unplug it. No damage is done.
     
  4. bobdat

    bobdat Registered Member

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    When I see that message, I simply restart. That frees the drive for safe removal.
     
  5. bigbuck

    bigbuck Registered Member

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    That happens to me occasionally....I just pull the plug.....no damage done...
     
  6. Mike Rain

    Mike Rain Guest

    Thanks everyone! It sounds like the problem isn't really much of a problem. But I'm going to try Unlocker out of curiosity anyway.
     
  7. Phil B.

    Phil B. Registered Member

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    I just keep trying, after 2 or 3 consecutive tries you get "safe to remove hardware". Usually on the 2nd try.

    Phil
     
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