Can't safely remove external HD

Discussion in 'Acronis True Image Product Line' started by Mike Rain, Aug 17, 2005.

Thread Status:
Not open for further replies.
  1. Mike Rain

    Mike Rain Guest

    I used Trueimage 8.0 to make an image of my hard drive to an external USB hard drive. When I try to remove the external hard drive (to put it in a safe), using the Windows "safely remove hardware" function, it says "The device 'Generic volume' cannot be stopped right now. Try stopping the device again later."

    I'm assuming Trueimage is somehow still accessing the external drive, because I don't know what else could be. Is there a fix for this?

    Thanks!
    - Mike
     
    Mike Rain, Aug 17, 2005
    #1
  2. WSFuser

    WSFuser Registered Member

    Joined:
    Oct 7, 2004
    Posts:
    10,639
    download unlocker and install it. rightclick on ur external drive n then click unlocker then unlock all. otherwise just wait for true image to finihs with the drive.
     
    WSFuser, Aug 17, 2005
    #2
  3. Brian K

    Brian K Imaging Specialist

    Joined:
    Jan 28, 2005
    Posts:
    12,151
    Location:
    NSW, Australia
    Probably 2/3 of the times I want to remove my USB External HD I get that message. It's not related to TI, nothing is running and 10 minutes later, the same message. I just unplug it. No damage is done.
     
    Brian K, Aug 17, 2005
    #3
  4. bobdat

    bobdat Registered Member

    Joined:
    Jul 6, 2005
    Posts:
    316
    When I see that message, I simply restart. That frees the drive for safe removal.
     
    bobdat, Aug 17, 2005
    #4
  5. bigbuck

    bigbuck Registered Member

    Joined:
    Jul 7, 2004
    Posts:
    4,877
    Location:
    Qld, Aus
    That happens to me occasionally....I just pull the plug.....no damage done...
     
    bigbuck, Aug 17, 2005
    #5
  6. Mike Rain

    Mike Rain Guest

    Thanks everyone! It sounds like the problem isn't really much of a problem. But I'm going to try Unlocker out of curiosity anyway.
     
    Mike Rain, Aug 17, 2005
    #6
  7. Phil B.

    Phil B. Registered Member

    Joined:
    May 27, 2005
    Posts:
    63
    Location:
    Clermont, Fl
    I just keep trying, after 2 or 3 consecutive tries you get "safe to remove hardware". Usually on the 2nd try.

    Phil
     
    Phil B., Aug 18, 2005
    #7
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...