I can't restore a vista backup without making a boot cd says tech support. I have a pretty basic vista setup, and I did a basic image backup with acronis 10. Nowhere in that backup was i warned that I needed to change permissions first, or that I would need to make a boot cd in order to restore it or any of its files. But when I try to restore any files, I get error message saying..failed to modify permissions. So I am assuming I could have modified those permissions before doing the backup, right? So why can't I get a straight answer from tech support about why a simple home user who followed all the prompts gets stuck with this issue because acronis doesn't warn or even prompt about it in advance or even in the knowledge base? and I still don't know how to change the permissions before doing the next backup, so the same thing doesn't happen again. Tech support is not giving me any straight answers.