Can't make a backup

Discussion in 'Acronis True Image Product Line' started by Janes, Sep 13, 2006.

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  1. Janes

    Janes Registered Member

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    What an awful company this is -- no way to get simple answers! For some reason, I go through the usual process to append a backup image, and it goes all the way to where it should start making the image -- but doesn't. At the top it says "Commit Pending Operations."
    Is there a human being anywhere in this company who can tell me what to do?
     
  2. Xpilot

    Xpilot Registered Member

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    Where have you tried for your solutions so far?

    Only you know what operating system you are using, what version and build number of which Acronis product you have installed, what you are appending to, what have you done so far, the content of any error messages, what backup media are you using, whether the computer is a PC , a laptop, a workstation, a server or something completely different.
    You really need to include a bit more detail so that readers can understand what the problem is and how it may be fixed.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Janes,

    Thank you for choosing Acronis Disk Backup Software.

    Please accept our apologies for the delay with the response.

    Could you please do as Xpilot has suggested and provide us with the more detailed information on the problem?

    - Which Acronis product do you use exactly?

    Please let us know the full version name and build number which can be found in the Help -> About... menu accessible via the main program Window.

    - What operating system is installed on your computer?

    - What exact actions did you try to perform?

    - Have you received any error, warning or informational messages?

    - If yes, provide the exact text of these messages;

    - Let us know when you receive these messages exactly;

    - Describe actions taken before the problem appears step-by-step.

    Thank you.
    --
    Alexey Popov
     
  4. alinghi

    alinghi Registered Member

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    Hi,

    i have the same problem....

    i am using WindowsXP SP2, Acronis 7 Build 566...

    I want to backup partition C and D on an External USB 100GB drive. I go through all the steps to create an image till the point i press proceed, doing this a window opens saying "Commit Pending Operations." But no progess shows...

    What can i do?
     
  5. alinghi

    alinghi Registered Member

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    noone has a clue??
     
  6. alinghi

    alinghi Registered Member

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    please - i need help here....
     
  7. foghorne

    foghorne Registered Member

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    Could this be a V7/USB drive compatability issue?
    Why not download the V10 trial and see if that does any better.

    F.
     
  8. zeng8818

    zeng8818 Registered Member

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    Hi Mod,
    Ihad similar problem of NOT being able to backup/create image and get stucked at "Commit Pending Operations".My details are:ATI 7.0 build 638;Windows XP Pro SP2.
    I was trying to create image from C drive of Disk 1 to G drive of attached external Disk 2.
    Help please!o_O
     
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