can't login to router?

Discussion in 'ESET Smart Security' started by zezo010, Sep 16, 2011.

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  1. zezo010

    zezo010 Registered Member

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    I can't login to my router modem ( Conexant ) after upgrade to ESET Smart sec. version 5 and a 401 unauthorized page shows to me.
    when i used version 4 , i would access to my router but now i can't.
    I uninstalled eset version 5 and try and i access to router .
    So, what's the problem ? I can't leave ESET to another program as i trust it .
     
  2. NoobStick

    NoobStick Guest

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  3. zezo010

    zezo010 Registered Member

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    It's not working too :(

    thanks
     
  4. NoobStick

    NoobStick Guest

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  5. Thiggy

    Thiggy Registered Member

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    A suggestion to try to Temporary Disable Firewall or set the firewall to Interactive and accept prompts as you attempt to access your router. If you chose Interactive, set the firewall back to Automatic or Automatic with Exceptions when you're done.
     
  6. Marcos

    Marcos Eset Staff Account

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    Capture the network traffic using Wireshark while reproducing the issue and then supply it to Customer care for perusal. It might be just another router using a non-standard http server. In the mean time, open the main setup (F5), navigate to Web and email -> Protocol filtering -> Excluded addresses and add the IP address of your router to the list.
     
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