can't install nod32 v4 trial last version

Discussion in 'ESET NOD32 Antivirus' started by mantra, Jul 22, 2011.

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  1. mantra

    mantra Registered Member

    Joined:
    Jan 25, 2005
    Posts:
    5,152
    Hi

    i have a problem
    when nod32 v4 did come out , i did install it to test it
    but i got so many bsod

    so i was forced to uninstall it
    and switched to avira
    but now i guess the last version of nod32 v4 is pretty stable
    i installed on the same machine running xp sp3 with the last updates

    but nod32 told me trial time expired
    so i can not even test it
    i tried to uninstall and run jv16 power tool , looking for nod32 and eset
    i found some keys i deleted them , i did try to install nod32 v4 , again trial time expired

    in the past i did install nod32 v3 too
    now what should i do ?
    a fresh install of xp ?
    it is a pain :'(

    thanks
    cheers
     
  2. MattJN

    MattJN Former ESET Support Rep

    Joined:
    Feb 19, 2010
    Posts:
    149
    Hello,

    If you have problems with previous installations possibly interfering with your current installation attempt, I would recommend doing the following:

    1. Visit this KB article and follow the instructions there.
    2. Make sure after running through that article that the following items are gone:

    C:\program files\eset
    c:\documents and settings\all users\application data\eset

    Files to delete:
    c:\windows\system32\drivers\eamon.sys
    c:\windows\system32\drivers\ehdrv.sys
    c:\windows\system32\drivers\epfw.sys
    c:\windows\system32\drivers\epfwtdi.sys
    c:\windows\system32\drivers\epfwndis.sys

    Drivers to delete:
    C:\WINDOWS\system32\drivers\eamon
    C:\WINDOWS\system32\drivers\ehdrv
    C:\WINDOWS\system32\drivers\epfw
    C:\WINDOWS\system32\drivers\epfwtdi


    Registry values to delete:
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run | egui

    Registry keys to delete:
    HKLM\SYSTEM\CurrentControlSet\Services\eamon
    HKLM\SYSTEM\CurrentControlSet\Services\essdrv
    HKLM\SYSTEM\CurrentControlSet\Services\ehttpsrv
    HKLM\SYSTEM\CurrentControlSet\Services\ekrn
    HKLM\SYSTEM\CurrentControlSet\Services\epfwtdir
    HKLM\SYSTEM\ControlSet001\Services\eamon
    HKLM\SYSTEM\ControlSet001\Services\essdrv
    HKLM\SYSTEM\ControlSet001\Services\ehttpsrv
    HKLM\SYSTEM\ControlSet001\Services\ekrn
    HKLM\SYSTEM\ControlSet001\Services\epfwtdir
    HKLM\SYSTEM\ControlSet002\Services\eamon
    HKLM\SYSTEM\ControlSet002\Services\essdrv
    HKLM\SYSTEM\ControlSet002\Services\ehttpsrv
    HKLM\SYSTEM\ControlSet002\Services\ekrn
    HKLM\SYSTEM\ControlSet002\Services\epfwtdir

    Hope that helps.

    Thanks,

    Matt
     
  3. tony_m

    tony_m Eset Staff Account

    Joined:
    Nov 22, 2010
    Posts:
    239
    Hi,

    The trial version will run for 30 days after you execute it the first time. Now you're running it a second time, but the trial period is over. I recommend you to contact the support department in your country and explain the situation, I'm sure they could provide you with new trial codes so that you can evaluate it again.

    http://www.eset.com/partners/find

    Hope this helps.
     
  4. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    2,640
    Location:
    Throughout the USA and Canada
    As mentioned by tony_m, contact a reseller.

    If you're in the USA get in touch - I can give you a time-limited full version license.
     
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