Hi, I just can't install ESS. I downloaded English version 3.0.621 using my new user name and password (I just upgraded from EAV to ESS) and tried to install it, but no success (first I uninstalled EAV and removed Eset folders and rebooted). During the install a window pop-ups saying 'ESS setup wizard ended prematurely'. My old licence will expire on 17th of February 2008. I have XP SP2 PRO. Is it because the new licence is valid from date the old one expires? Or just my new licence is incorrect? (My new user name starts with EAV, not ESS). Thanks in advance for any help.