Can't install 64-bit version in 64-bit PC!!

Discussion in 'ESET Smart Security' started by smartsecfan, Jan 25, 2009.

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  1. smartsecfan

    smartsecfan Registered Member

    Jan 25, 2009
    Hello, I am having the following problem: I could not install ESET Smart Security in my 64-bit laptop (Core 2 Duo, INtel), a Win XP Window pops up saying th eprocessor is not compatible with the software, how is that possible, I downloaded the 64-bit version, I am absolutely sure about it! I downloaded it again and same thing happened.

    Has someone experienced the same problem?

    Thanks !!
  2. fredra

    fredra Registered Member

    Jul 25, 2004
    That is interesting.....
    You state that your CPU is 64bit ready and eluded to XP Window pop up.
    May I ask if you are running a 64bit OS (xp 64bit) ... if you are running a 32bit OS, then the 64bit ESS will not function.
    If you verify that you have a 32bit OS, then d/l the 32bit ESS, and that will work and function properly.
    Cheers :)
  3. elapsed

    elapsed Registered Member

    Apr 5, 2004
    I think you're running 32bit XP.
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