Can't install 64-bit version in 64-bit PC!!

Discussion in 'ESET Smart Security' started by smartsecfan, Jan 25, 2009.

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  1. smartsecfan

    smartsecfan Registered Member

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    Hello, I am having the following problem: I could not install ESET Smart Security in my 64-bit laptop (Core 2 Duo, INtel), a Win XP Window pops up saying th eprocessor is not compatible with the software, how is that possible, I downloaded the 64-bit version, I am absolutely sure about it! I downloaded it again and same thing happened.

    Has someone experienced the same problem?

    Thanks !!
     
  2. fredra

    fredra Registered Member

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    Jul 25, 2004
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    That is interesting.....
    You state that your CPU is 64bit ready and eluded to XP Window pop up.
    May I ask if you are running a 64bit OS (xp 64bit) ... if you are running a 32bit OS, then the 64bit ESS will not function.
    If you verify that you have a 32bit OS, then d/l the 32bit ESS, and that will work and function properly.
    Cheers :)
     
  3. funkydude

    funkydude Registered Member

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    I think you're running 32bit XP.
     
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