I have just recently paid for a 1 year Ewido antispyware subscription. I thought the 30 day trial was the only time there would be no automatic updates. I thought this would start once I paid for it. No automatic updates are downloading. I have had the paid subscription about a week now. I have gone to their update site and downloaded all that is available. But--- how come I am not getting them automatically? Also, I have sent 2 e-mails to Ewido tech support about this and they have not answered . Do they answer their e-mails? When I try automatic or manual updated I keep getting same message "Ewido has failed to conncect to its server, updates aborted". I even tried lowing the settings on my fire wall, it didn't make any difference. Thanks for any help with this. Sports 45.