Can't get rid of I-Lookup.com or find4u.com spyware

Discussion in 'adware, spyware & hijack cleaning' started by thebigern, Apr 20, 2004.

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  1. thebigern

    thebigern Registered Member

    Joined:
    Apr 20, 2004
    Posts:
    2
    I'm about to go out of my mind trying to get rid of this. I have Norton Utilities. I've downloaded adaware, spybot, spyguard & spyblaster. Nothing has worked. Can someone tell me where to go or what to do to get this out of my comp?
    Thanks
    Erik
     
  2. thebigern

    thebigern Registered Member

    Joined:
    Apr 20, 2004
    Posts:
    2
    Here is my Hijackthis Log:
    latform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Dell\EUSW\Support.exe
    C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe
    C:\Program Files\SpywareGuard\sgmain.exe
    C:\Program Files\SpywareGuard\sgbhp.exe
    C:\WINDOWS\system32\cisvc.exe
    C:\WINDOWS\System32\CTSvcCDA.EXE
    C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
    C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
    C:\WINDOWS\System32\nvsvc32.exe
    C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\ups.exe
    C:\WINDOWS\wanmpsvc.exe
    C:\WINDOWS\System32\MsPMSPSv.exe
    C:\WINDOWS\System32\wuauclt.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\WINDOWS\system32\cidaemon.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\erik\Local Settings\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://i-lookup.com/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.i-lookup.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINDOWS\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\system32\searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://besusp.t.muxa.cc/h.php?aid=35 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://besusp.t.muxa.cc/s.php?aid=35 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://besusp.t.muxa.cc/s.php?aid=35 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.dellnet.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: ohb - {18B79968-1A76-4953-9EBB-B651407F8998} - C:\WINDOWS\System32\windec32.dll
    O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
    O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINDOWS\madise.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: I-Lookup.com Bar - {6EF3AE25-5A7D-40C2-9B44-9ED0068621C0} - C:\WINDOWS\System32\windec32.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
    O4 - HKLM\..\Run: [DwlClient] C:\Program Files\Common Files\Dell\EUSW\Support.exe
    O4 - HKLM\..\Run: [sr1exe] "C:\Documents and Settings\All Users\Application Data\Dell\Alert\252\updtSup3.exe"
    O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\NORTON~1\navapw32.exe
    O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
    O4 - Global Startup: winlogon.exe
    O9 - Extra button: Real.com (HKLM)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - http://download.macromedia.com/pub/shockwave/cabs/director/swdir.cab
    O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
    O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
    O16 - DPF: {40272BF7-4FF5-4D6F-9BAD-3C1D3CB32982} (Live365PlayerVIP Class) - http://www.live365.com/players/p365vip.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/activedata/SymAData.dll
    O16 - DPF: {E77C0D62-882A-456F-AD8F-7C6C9569B8C7} (ActiveDataObj Class) - https://www-secure.symantec.com/techsupp/activedata/ActiveData.cab
    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -
     
  3. dvk01

    dvk01 Global Moderator

    Joined:
    Oct 9, 2003
    Posts:
    3,131
    Location:
    Loughton, Essex. UK
    First download CWshredder from https://www.wilderssecurity.com/showthread.php?t=14086

    boot into safe mode by following instructions here: http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406
    then as some of the files or folders you need to delete may be hidden do this:
    Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked. Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
    Click "Apply" then "OK"

    Run hijackthis, tick these entries listed below and ONLY these entries, double check to make sure, then make sure all browser & email windows are closed and press fix checked

    R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchURL = C:\WINDOWS\system32\searchbar.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://i-lookup.com/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.i-lookup.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = C:\WINDOWS\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = C:\WINDOWS\system32\blank.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = C:\WINDOWS\system32\searchbar.html
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://besusp.t.muxa.cc/h.php?aid=35 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://besusp.t.muxa.cc/s.php?aid=35 (obfuscated)
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://besusp.t.muxa.cc/s.php?aid=35 (obfuscated)
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://i-lookup.com/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find4u.net/index.htm
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = C:\WINDOWS\system32\searchbar.html
    R3 - URLSearchHook: (no name) - _{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
    O2 - BHO: ohb - {18B79968-1A76-4953-9EBB-B651407F8998} - C:\WINDOWS\System32\windec32.dll
    O2 - BHO: (no name) - {f760cb9e-c60f-4a89-890e-fae8b849493e} - C:\WINDOWS\madise.dll
    O3 - Toolbar: I-Lookup.com Bar - {6EF3AE25-5A7D-40C2-9B44-9ED0068621C0} - C:\WINDOWS\System32\windec32.dll
    O4 - Global Startup: winlogon.exe
    O16 - DPF: {40272BF7-4FF5-4D6F-9BAD-3C1D3CB32982} (Live365PlayerVIP Class) - http://www.live365.com/players/p365vip.cab
    O16 - DPF: {CC05BC12-2AA2-4AC7-AC81-0E40F83B1ADF} (Live365Player Class) - http://www.live365.com/players/play365.cab
    O16 - DPF: {f760cb9e-c60f-4a89-890e-fae8b849493e} (IRDIXAObj Class) -


    Delete these files
    C:\WINDOWS\system32\searchbar.html
    C:\Documents and Settings\All Users\Start Menu\Programs\Startup\winlogon.exe

    Now Run Cwshreddder
    Close all browser windows, click on the cwshredder.exe then click "FIX" (Not "Scan only") and let it do it's thing.


    Reboot After running cwshredder and as soon as possible follow this advice:
    Now as CWS Hijacks are normally installed via the byte verifier exploit in M$ JavaVM, just surfing a page with an infected applet can install it with no user participation. So once you’ve run the above, it is vital that you go here, click Scan for updates in the main frame, and download and install all CRITICAL updates recommended.

    then
    Reboot normally & post a new hijackthis log where the O4 entry for jushed32.exe will appear so we can remove it



    Download and unzip or install these programs/applications if you haven't already got them. If you have them, then make sure they are updated and configured as described

    Spybot - Search & Destroy from http://security.kolla.de
    AdAware 6 from http://www.lavasoft.de/support/download


    Run Sybot S&D

    After installing, first press Online, press search for updates, then tick the updates it finds, then press download updates. Beside the download button is a little down pointed arrow, select one of the servers listed. If it doesn't work or you get an error message then try a different server

    Next, close all Internet Explorer and OE windows, press 'Check for Problems', and have SpyBot remove all it finds that is marked in RED.

    then reboot &

    Run ADAWARE

    Before you scan with AdAware, check for updates of the reference file by using the "webupdate".
    the current ref file should read at least 01R297 18.04.2004 or a higher number/later date

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized processes during scanning" ...........then........"Cleaning engine" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it. (Right-click the window and choose"select all" from the drop down menu) then press next and then say yes to the prompt, do you want to remove all these entries.

    reboot again

    then post a new hijackthis log to check what is left
     
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