Can't Get Rid Of Adware Even After Installing 4 Anti-Adware Programs!

Discussion in 'adware, spyware & hijack cleaning' started by Unregistered, Apr 11, 2004.

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  1. Unregistered

    Unregistered Guest

    Everytime I open Internet Explorer these two windows pop up saying Ad - Mircosoft Internet Explore. and the 'ads' are blank! Its really annoying! Please help me thanks so much!
     
  2. puff-m-d

    puff-m-d Registered Member

    Joined:
    Feb 13, 2002
    Posts:
    4,451
    Location:
    North Carolina, USA
    Hi,

    Welcome to Wilder's!!!!!

    First download Ad-Aware and double-click to install.
    Then follow the following steps:

    1.) Start Ad-Aware by double-clicking on its desktop icon.
    2.) Update Ad-aware by using its Globe icon.
    3.) After updating, close all IE windows, then close and restart Ad-aware.
    4.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Scanning Engine:
    "Unload recognized processes during scanning".
    5.) Be sure the following items are checked under Ad-aware 6 > Settings (Gear at the top) > Tweaks > Cleaning Engine:
    "Automatically mark all objects in result list".
    "Automatically try to unregister objects prior to deletion".
    "XP/2000: Allow unloading explorer to unload shell extensions prior deletion" <-- Check only if you have Windows XP or 2000.
    "Let Windows remove files in use after reboot".
    6.) Press "Scan Now".
    7.) Check option "Use Custom scanning options".
    8.) Check option "Activate In-Depth Scan".
    9.) Press "Select drives\folders to scan".
    10.) Select the active partition which is usually C:
    11.) Press "Next" to let Ad-aware scan your drives...
    12.) If it finds "bad" files and registry keys, press "Next" again.
    13.) All items should be checked. if not right-click in that pane and choose "select all".
    14.) Press "next".
    15.) When it asks to remove all checked items, Press "OK".
    16.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for SpyBot S&D.

    Now download Spybot S&D and install by double-clicking on the downloaded file.
    Then follow the following steps:

    1.) Run Spybot S&D from desktop icon or Start menu.
    2.) Press "Search for updates" button to get list of updates available.
    3.) Press "Download updates" button.
    4.) Close all IE windows, then close and restart Spybot S&D.
    5.) Press "Check for problems" button.
    6.) Have SpyBot remove all it marks in red by pressing "Fix selected problems".
    7.) You may now exit out of Ad-Aware and reboot your system. Then go to the next section for CWShredder.

    Please download the latest copy of CWShredder and run by double-clicking the icon of the file you just downloaded.
    Click FIX and follow the instructions given.

    Now reboot your system and download the latest copy of HJT and scan, then post your new log.

    Regards,
    Kent
     
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