Can't get Acronis Agent to work on Windows XP at all...

Hi

I have searched throu the forum but I have not come across any solution yet.
I have just downloaded the Trial versions of Acronis True Image Echo Workstation and trying to use Acronis Agent with no luck.
I have installed Acronis agent on two Windows XP machines and non of them works.
Using Acronis TrueImage Echo Workstation build 8018 and Acronis Agent build 8018.

I have tried to change the registry HKEY_LOCAL_MACHINE\SOFTWARE\Acronis\Encryption\Server to Server1 with no luck. When trying to log on with the Management Console it all hangs and doesn't respond efter changing the registry.
If I don't change the registry it always says username or password is wrong but it isn't.
Tried Uninstall and Re-install several times with no luck at all.

Also the firewall is completly turn off and File & Printer sharing is active and Simple File Sharing is turned off.

I can add that it's something with the Agent for XP I think as the agent for Linux works.
Any ideas?

Please help me.

Thanks in advance,
Kensy

 

Hello timebandit,

Thank you for choosing Acronis Remote Workstation Disk Backup Software.

Please have a look at this Acronis KB article and see if it solves the problem.

Please be aware that Windows XP Home edition does not support remote management.

Thank you.
--
Marat Setdikov