Can't even get to the download page....

Discussion in 'ESET Smart Security' started by Draven, Sep 20, 2010.

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  1. Draven

    Draven Registered Member

    Joined:
    Sep 20, 2010
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    I have just puchased the new eset smart security for my new laptop and I have gone to download from the eset site and when it comes to adding the username and password it just comes back with the same screen to add the password and username. It wont go any further than this. I have windows 7

    any help??

    Stuart
     
  2. BFG

    BFG Registered Member

    Joined:
    Oct 27, 2004
    Posts:
    482
    Location:
    San Diego
    Hello Draven,

    The main reason that happens is that the credentials aren't being entered exactly as they are shown in the email.

    BFG
     
  3. poo bear

    poo bear Registered Member

    Joined:
    Dec 4, 2007
    Posts:
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    Type it in rather than cut and paste, always assuming you were doing that.
     
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